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Mini 3 Pro error code 30064 unable to take off please help:(
327 11 10-23 06:32
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Dji mini 3 pro
lvl.1
Flight distance : 33 ft

Norway
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My dji mini 3 pro isn't working unable to take off error code 30064 i have tried everything i can to fix it it won't work please i need a new beta software.
DJI please reach ou to me!
10-23 06:32
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DJI Diana
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Flight distance : 2408 ft

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Sorry for the having issues. Kindly check your PM. Thanks.
10-23 07:47
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user7daeb252a2
lvl.1
Flight distance : 4833415 ft
Brazil
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Not working.  Sfagner804@gmail.com
10-25 02:16
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user7daeb252a2
lvl.1
Flight distance : 4833415 ft
Brazil
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Mini 3 . 30064  familiasantos04@yahoo.com.br
10-25 02:17
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DJI Gamora
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Hi, user7daeb252a2. We're sorry for the trouble this has caused and thank you for reaching out. I will forward this matter to the designated DJI department for us to be able to send your the firmware needed. Thank you.
10-25 14:43
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DJI Gamora
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user7daeb252a2 Posted at 10-25 02:17
Mini 3 . 30064  familiasantos04@yahoo.com.br


Hi, user7daeb252a2. Thank you for reaching out. I will forward this matter to the designated DJI department for us to be able to send your the firmware needed. Thank you.
10-25 14:45
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user7daeb252a2
lvl.1
Flight distance : 4833415 ft
Brazil
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Muito obrigado.  Tudo voltou aí normal apos o update
10-25 22:36
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DJI Susan
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user7daeb252a2 Posted at 10-25 22:36
Muito obrigado.  Tudo voltou aí normal apos o update

You are welcome, and we are now having the official firmare released, you can also update the firmware to the official firmware directly.
10-26 00:33
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djiuser_2EmOTVfDHf32
New

United States
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DJI air 2S code 30064 please help. This happened after update. Was fine before
11-25 10:30
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DJI Susan
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djiuser_2EmOTVfDHf32 Posted at 11-25 10:30
DJI air 2S code 30064 please help. This happened after update. Was fine before

Hi there, it is because aircraft firmware V02.04.23.20 for Air 2S supports support for United States RID requirements. Please check and make sure that the App version needs to be updated to 1.7.8 or above. For mobile devices, it should allow the DJI Fly to obtain the location information and also needs to ensure that the DJI Fly app runs in the foreground.
See if the issue can be solved then, thank you.
11-25 17:41
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djiuser_2EmOTVfDHf32
New

United States
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DJI Susan Posted at 11-25 17:41
Hi there, it is because aircraft firmware V02.04.23.20 for Air 2S supports support for United States RID requirements. Please check and make sure that the App version needs to be updated to 1.7.8 or above. For mobile devices, it should allow the DJI Fly to obtain the location information and also needs to ensure that the DJI Fly app runs in the foreground.
See if the issue can be solved then, thank you.

Thanks I got it working after verifying that DJI app and aircraft were up to date. Thanks for responding right away.
11-25 18:10
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DJI Susan
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djiuser_2EmOTVfDHf32 Posted at 11-25 18:10
Thanks I got it working after verifying that DJI app and aircraft were up to date. Thanks for responding right away.

Thank you for your confirmation, happy to hear that you have got it worked.
Should you have any further questions, please feel free to contact us at any time, we're glad to help.
11-28 01:34
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