My dji mini 3 pro isn't working unable to take off error code 30064 i have tried everything i can to fix it it won't work please i need a new beta software.
DJI please reach ou to me!

Sorry for the having issues. Kindly check your PM. Thanks.

Not working.  Sfagner804@gmail.com

Mini 3 . 30064  familiasantos04@yahoo.com.br

user7daeb252a2 Posted at 10-25 02:16
Not working.  Sfagner804@gmail.com

Hi, user7daeb252a2. We're sorry for the trouble this has caused and thank you for reaching out. I will forward this matter to the designated DJI department for us to be able to send your the firmware needed. Thank you.

user7daeb252a2 Posted at 10-25 02:17
Mini 3 . 30064  familiasantos04@yahoo.com.br

Hi, user7daeb252a2. Thank you for reaching out. I will forward this matter to the designated DJI department for us to be able to send your the firmware needed. Thank you.

Muito obrigado.  Tudo voltou aí normal apos o update

user7daeb252a2 Posted at 10-25 22:36
Muito obrigado.  Tudo voltou aí normal apos o update

You are welcome, and we are now having the official firmare released, you can also update the firmware to the official firmware directly.

DJI air 2S code 30064 please help. This happened after update. Was fine before

djiuser_2EmOTVfDHf32 Posted at 11-25 10:30
DJI air 2S code 30064 please help. This happened after update. Was fine before

Hi there, it is because aircraft firmware V02.04.23.20 for Air 2S supports support for United States RID requirements. Please check and make sure that the App version needs to be updated to 1.7.8 or above. For mobile devices, it should allow the DJI Fly to obtain the location information and also needs to ensure that the DJI Fly app runs in the foreground.
See if the issue can be solved then, thank you.

DJI Susan Posted at 11-25 17:41
Hi there, it is because aircraft firmware V02.04.23.20 for Air 2S supports support for United States RID requirements. Please check and make sure that the App version needs to be updated to 1.7.8 or above. For mobile devices, it should allow the DJI Fly to obtain the location information and also needs to ensure that the DJI Fly app runs in the foreground.
See if the issue can be solved then, thank you.

Thanks I got it working after verifying that DJI app and aircraft were up to date. Thanks for responding right away.

djiuser_2EmOTVfDHf32 Posted at 11-25 18:10
Thanks I got it working after verifying that DJI app and aircraft were up to date. Thanks for responding right away.

Thank you for your confirmation, happy to hear that you have got it worked.
Should you have any further questions, please feel free to contact us at any time, we're glad to help.

Mini 3 unable to take off code 30064, help?

djiuser_WHdDcoDgonMM Posted at 10-4 19:18
Mini 3 unable to take off code 30064, help?

Hi there, sorry to hear about the issue you encountered. Just to double confirm, the firmware has not been updated for your drone and controller, and there is a 30064 error, right?

Please try to update the firmware successfully first and try again. Please try to use the DJI Assistant 2 (download link: https://www.dji.com/downloads/so ... sumer-drones-series) on the computer to do the update. If the update still fails, please provide a screenshot of the error message of the firmware update failure for better confirmation, thank you.