iPhone pro max 14 /mini 2 problem
3108 3 2022-10-23
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Eddie01
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United Kingdom
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Hello Is there any solutions for my mini 2.my iPhone 14 pro max shuts down after I disconnect it and I have to do a hard reset.never had any problems before I started using it with a new mini 2.thanks
2022-10-23
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DJI Stephen
DJI team
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Hello there Eddie01. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try using a different recommended mobile device to see if the issue will persist. After checking the mobile device ( iPhone 14 Pro Max ) that you are using on your DJI Mini 2 and on the DJI Fly application. I am sorry to say that the mobile device is not yet recommended for the DJI application. DJI suggests using a recommended mobile device for the DJI Fly application for compatibility and reliability purposes. There is a possibility that the iPhone 14 Pro Max will be able to work on the DJI Fly application. But however, since it's not yet optimized with the DJI application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it. For reference I will post a link where in you can check the recommended mobile devices for the DJI Fly application ( https://www.dji.com/downloads/djiapp/dji-fly ). Thank you.

2022-10-23
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Eddie01
lvl.1
United Kingdom
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DJI Stephen Posted at 10-23 19:27
Hello there Eddie01. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try using a different recommended mobile device to see if the issue will persist. After checking the mobile device ( iPhone 14 Pro Max ) that you are using on your DJI Mini 2 and on the DJI Fly application. I am sorry to say that the mobile device is not yet recommended for the DJI application. DJI suggests using a recommended mobile device for the DJI Fly application for compatibility and reliability purposes. There is a possibility that the iPhone 14 Pro Max will be able to work on the DJI Fly application. But however, since it's not yet optimized with the DJI application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it. For reference I will post a link where in you can check the recommended mobile devices for the DJI Fly application ( https://www.dji.com/downloads/djiapp/dji-fly ). Thank you.

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Thanks.

Can you please give me a list of fully compatible ipad mini’s
Thanks
2022-10-23
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DJI Stephen
DJI team
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Eddie01 Posted at 10-23 23:14
Thanks.

Can you please give me a list of fully compatible ipad mini’s

Hi there Eddie01. Thank you for the reply and for this inquiry. The DJI Fly ( https://www.dji.com/downloads/djiapp/dji-fly ) application requires iOS 11.0 or above. Thank you.
2022-10-23
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