WVMontani
lvl.1
United States
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DJI Stephen Posted at 2022-10-26 20:33
Hello there DT_Lindner. I am sorry for the trouble this has caused and thank you for reaching out. May we please know before having this issue, was there a hard landing or a crash that happened to your DJI Mini 3 Pro before? Kindly please double check the gimbal of your DJI Mini 3 Pro if there are debris stuck in the gimbal? If yes, kindly please remove it and restart the DJI Mini 3 Pro then perform the gimbal calibration and check if the issue persists. If you still experience the said issue, it would be best to contact our DJI support team to start up a ticket at ( https://www.dji.com/support ) for us to be able to assist you further on this matter. Again, I am sorry and thank you.
Mine had a hard crash and now my gimbal won't go up or down. I tried recalibrating it but it stops at 85% then soon says calibration failed. If I try manual calibration, the + and - buttons do nothing.
When turn the aircraft on, the gimbal goes through a bunch of startup motions so the motors seem to be working. But when it comes to a rest, the camera is pointing a little towards the right.
There no debris in the gimbal mechanism that I can find. |
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