mark249
lvl.1
United States
Offline
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DJI Diana Posted at 10-27 10:44
Hi, Mark. Thank you for your inquiry. The refund period will be 14 calendar days from the day that you received the item, for United States customers. Furthermore, the DJI care refresh is also refundable so long as the drone has been refunded. To request a refund, you may follow the instructions stated below for the online application of your return and refund request:
1) Log into your DJI account.
Ah thanks...so if I received my drone October 19, do I have until November 2 to return it? Or only November 1?
(I'm confused about if the 14 day count starts October 19 or Oct 20?) |
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