Air2S Photo Botton weirdness. Help Please
3829 12 2022-10-28
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fans27350c2b
lvl.2
Flight distance : 1134961 ft
United States
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Hi Folks.
Now when I press the white photo button (S9 Phone) a white bar is timing out around the photo button. I did not change anything or update. 100 flights and now its doing something new. Can anyone explain why its timing out? Thanks. Rick




2022-10-28
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
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Hi! You might be better off posting your question in the 'products' section of this forum.  That is way more active.    -   https://forum.dji.com/forum-129-1.html
2022-10-28
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ro_walker
First Officer
Brazil
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very frustrating.
2022-10-30
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DJI Stephen
DJI team
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Hello there. I am sorry for the trouble this has caused. Kindly please post some sample photos showing the issue for us to be able to see and can assist you on this matter? Thank you.
2022-10-30
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fans27350c2b
lvl.2
Flight distance : 1134961 ft
United States
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Didn't mean to ghost you guys. I was not notified of any response
2023-8-11
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Ethan Flys
lvl.1
Flight distance : 181526 ft
United States
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Try changing the SD card, maybe it is a problem with the SD card. If you cannot do that, move all photos and videos off the SD card and reformat it.
2023-8-17
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fans27350c2b
lvl.2
Flight distance : 1134961 ft
United States
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Is this msg for someone else? The card had nothing to do with that old issue. Thanks. Rick
2023-8-17
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DJI Tony
Administrator

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fans27350c2b Posted at 8-17 10:09
Is this msg for someone else? The card had nothing to do with that old issue. Thanks. Rick

Hi there. Will you be able to post a screen recording showing the issue? You can save it to Google Drive or Youtube and then post the link here.
2023-8-17
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fans27350c2b
lvl.2
Flight distance : 1134961 ft
United States
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The issue resolved itself somehow. I am not sure how so I did not report back. Thanks for taking the time to help.
2023-8-18
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DJI Tony
Administrator

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fans27350c2b Posted at 8-18 02:29
The issue resolved itself somehow. I am not sure how so I did not report back. Thanks for taking the time to help.

Awesome. I'm glad that it's already fixed. Please reach back if you need further assistance. Have a great day ahead.
2023-9-14
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fans27350c2b
lvl.2
Flight distance : 1134961 ft
United States
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You guys rock. DJI offers incredible service. Thanks. Rick
2023-9-14
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BetterBizTech
First Officer
Flight distance : 5009016 ft
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United States
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Have you restarted your phone and tried again?
Then Force stop any apps that might conflict.

2023-9-14
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fans27350c2b
lvl.2
Flight distance : 1134961 ft
United States
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YesI did all that. Thanks. It somehow fixed itself
2023-9-15
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