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Mini 3 Battery warranty inquiry.
331 2 10-28 09:55
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DAFlys
Captain
Flight distance : 52729095 ft
United Kingdom
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Hi DJI,

The clips on my DJI Mini 3 Plus battery have cracked,   the serial number is 5LRPK5MCA0045J and its only got 48 charges on it,   can you confirm if the battery is still in warrenty and how I can open a case for it.

Not sure why my original thread got deleted?

thanks



10-28 09:55
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DAFlys
Captain
Flight distance : 52729095 ft
United Kingdom
Offline

Here’s some pictures of the damage

10-28 09:56
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi, DAFlys. We're sorry to know about the problem with the battery. For this situation, please contact our support using this link. Also, for the warranty period, you may refer to this link: Warranty Period of Main Parts Kindly keep us posted on the latest progress. Thank you for your support.
10-28 15:13
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