Hey!
Small question, recently my DJI Air2s has a camera qualibration problem:
Despite the auto calibration I notice that the camera is tilted more to one side than the other, which gives me a slightly tilted horizon I noticed that when I turn on the drone it initializes perfectly straight then at the last moment leans back (see video) . The drone is not damaged or anything !

Any idea ?
The video link is: https://gofile.io/d/rsVZmA
LINK

Impossible to send or integrate the video link ?? I upload it to gofile and post it here
EDIT: the link: https://gofile.io/d/rsVZmA

Hello there Theor. I am sorry for the trouble this has caused and thank you for giving out these information. May we please know before having this issue did your DJI Air 2S had a hard landing or a crash before for us to be able to isolate the issue? Thank you.

Hi there. We appreciate you for bringing this inquiry to us and we're deeply sorry for the trouble. Could you please try to perform the troubleshooting steps below to see if this rectifies the issue?

1. Remove the microSD card from the aircraft.
2. Place the aircraft in a stable status and restart it.
3. Ensure that the aircraft is not in S mode when flying.
4. Calibrate the gimbal in the corresponding app (Refer to the appendix for the app diagram).
5. Connect the corresponding Assistant software for firmware updating (if the firmware is not the latest version) or refresh the firmware (if the firmware is the latest version).

You may download the correct DJI Assistant 2 software using the link below. Please keep us posted for us to help you further. Thank you.

https://www.dji.com/downloads/so ... sumer-drones-series

Thanks all! Yes it had a crash but didn’t seem damaged at all and didn’t got 200 bucks to pay for a réparation…

Theor Posted at 11-1 07:41
Thanks all! Yes it had a crash but didn’t seem damaged at all and didn’t got 200 bucks to pay for a réparation…

Hi, Theor. Thank you for the confirmation. Since it had a crash, we highly recommend that you send it in for further examination. But, we understand your present circumstances. Kindly follow the troubleshooting steps provided by DJI Paladin. In case the same issue persists and you decide to send it in, you may submit an online repair request through this link: {https://repair.dji.com/repair/index}. Additionally, please note that warranty service can be claimed depending on the result of the damage assessment by our relevant team after submitting the repair request. Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help.