Is this issue still under warranty? I'm from the Philippines and I can't seem to access the support website.

Hello, there. Sorry for your inconvenience. You may contact the local authorized service center. Here is the information: Philippines Authorized Service Center:
Name：Lazarus Information Technology Solutions
Phone Number：277535855  
Email：support@lazarusitsolutions.com
Address：Room 408 FMSG Building 9 Balete drive Barangay Mariana New Manila Quezon City  
Working Time：09:00 am- 5:00 pm，Monday- Saturday

YouTube is your friend

DJI Wanda Posted at 11-1 03:08
Hello, there. Sorry for your inconvenience. You may contact the local authorized service center. Here is the information: Philippines Authorized Service Center:
Name：Lazarus Information Technology Solutions
Phone Number：277535855  

will it still be under warranty?

Rice Rice Posted at 11-2 23:20
will it still be under warranty?

Please note that it's needed to perform the damage assessment first. After the damage assessment, if it's a warranty issue, we will provide a warranty service. You may contact the authorized service center for further information.