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DJI Mini 3 Pro Random "Remote ID Error" In Flight
623 13 11-6 23:54
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SMcDaid
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United States
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Hey guys,

I've been digging in the Googles for this but can't find anything explaining why I'm occasionally and randomly getting a "Remote ID Error" message in the upper left corner of my DJI RC controller while in flight. My FW is the latest (V01.00.0400), and everything else is working perfectly. I never got this message prior to V01.00.0400.



Any insight would be helpful.
Thanks!
11-6 23:54
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DowntownRDB
Captain
Flight distance : 525 ft
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United States
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I'm not seeing that error message on my Mini 3 Pro.  Weather permitting I'll take a flight later today and be on the look out to see if it comes up.  
11-7 04:42
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Newsdude
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United States
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Anybody know what this is yet? It didn't happen for me in air. As I was starting up today and getting ready for a flight I got the "Remote ID error" warning. It went away, so I'm guessing its akin to the GPS warning it gives when there aren't enough satellites locked in. But it'd certainly be more useful if the controller told me something less frightening -- maybe "Remote ID in progress" or "Remote ID warning" if what's in fact happening is that it's still launching that system. "Remote ID Error" sounds a lot more ominous.
11-10 11:04
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ro_walker
First Officer

Brazil
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Yes I have this too. Weird. Interested to know as well.
11-10 17:07
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SMcDaid
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United States
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Newsdude, that is exactly how I feel. That "Remote ID Error" sounds a bit ominous, and the first time it happened, I was above a river, so I was stressing it was going to somehow put me in the drink! They obviously programmed the error message into the new firmware, so there has to be a reason and an explanation. My guess is that because it doesn't interrupt anything, it is an early glitch from the first version of the Remote ID code and doesn't mean much. But I see it pretty much every time I fly.
11-10 19:05
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fansf2e52ec4
lvl.2
Flight distance : 147956 ft
United States
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I received the Remote ID Error on my Mavic 3 prior to taking off, and now I'm unable to fly my drone at all. Already missed one job because of it, and I have one tomorrow and things aren't looking good.Edited to clarify it's a Mavic 3.
11-16 20:45
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SMcDaid
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United States
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fansf2e52ec4 Posted at 11-16 20:45
I received the Remote ID Error prior to taking off, and now I'm unable to fly my drone at all. Already missed one job [view_image]because of it, and I have one tomorrow and things aren't looking good.

Wow, that's not cool at all! Remote ID isn't even going to be enforced until September, 2023! DJI needs to explain and rectify this now! You are the first I've seen with the error including disabling the drone but it makes sense that that could be the result. It is clearly malfunctioning on all our our drones who are getting the error but disabling your drone is totally unacceptable, especially because you use it to make a living!
11-16 20:49
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fansf2e52ec4
lvl.2
Flight distance : 147956 ft
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Thank you SMcDaid. It's very frustrating. I deleted some language lamenting DJI as the issue appears to have been with my tablet settings (which is odd since I didn't change any settings after having successfully flown the drone with it recently. More details below).

EDIT:  after the responses by DJI staff below telling me to enable the GPS on the device, I searched for how to enable GPS on my Android Tablet, and to my surprise found that location services (and therefore GPS) were not enabled. I had not made any changes to the tablet's settings. However, I installed a required tablet update prior to installing the DJI firmware. Perhaps it was this update that disabled the location services. The Remote ID error led me to think it was an issue with the update itself. I will report back if I have any further issues, but at the moment it looks like the issue has been resolved.

11-16 21:45
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SMcDaid
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Great to hear you solved it because I was sure I was going to experience the same thing!

The question now is, why is DJI not responding to this thread to explain what the "Remote ID Error" means?
11-17 18:18
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djiuser_Kodxnl95FH2X
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I just had the same remote ID error on my air 2S. The fix is the same, turn location services on your phone or tablet on. Silly me for thinking that this would have been accomplished from any of the 17+ satellites to which it was connected. Anyway, simple fix and superb drone.
11-21 16:33
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djiuser_Kodxnl95FH2X
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djiuser_Kodxnl95FH2X Posted at 11-21 16:33
I just had the same remote ID error on my air 2S. The fix is the same, turn location services on your phone or tablet on. Silly me for thinking that this would have been accomplished from any of the 17+ satellites to which it was connected. Anyway, simple fix and superb drone.
I take the snark back. Remote ID applies in part to the controller not just the drone so for it to work, the phone/tablet needs to have location services on so the location of the controller can be determined.
11-21 16:58
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djiuser_Kodxnl95FH2X
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djiuser_Kodxnl95FH2X Posted at 11-21 16:58
I take the snark back. Remote ID applies to the controller not the drone so for it to work, the phone/tablet needs to have location services on so the location of the controller can be determined.

That said, instead of showing a vague error message, why not display the message “turn on location services/GPS” when the controller detects this problem?
11-21 17:09
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Walt Air 2s
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Flight distance : 277037 ft
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djiuser_Kodxnl95FH2X Posted at 11-21 17:09
That said, instead of showing a vague error message, why not display the message “turn on location services/GPS” when the controller detects this problem?

Update your dji fly app the latest dji firmware update didn't tell us to do that so the new stuff is trying to connect with the old stuff if you have a problem go on you tube they are quicker than the forum sometimes
11-22 10:46
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Walt Air 2s
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fansf2e52ec4 Posted at 11-16 20:45
I received the Remote ID Error on my Mavic 3 prior to taking off, and now I'm unable to fly my drone at all. Already missed one job [view_image]because of it, and I have one tomorrow and things aren't looking good.Edited to clarify it's a Mavic 3.

update fly app
11-22 12:34
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