Subject scanning is not an option in my dji flY app.  I do not have ‘subject scanning’ selection in the DJI fly menus. I see on YouTubes that it is under control menus.  RC firmware is 1.02.0100.  App Version 1.8.0.  App static safety data 1.00.01.27

Hi, dnkjourney. Thank you for bringing this to our attention. With the latest firmware and app versions, the "Subject Scanning" option should be available. We recommend that you refresh the firmware of the DJI RC and try uninstalling and reinstalling the Fly app. Please ensure that all flight records are synced before uninstalling. If the issue remains, kindly reset your remote controller to its Factory Settings. Also, please bear in mind to back up your important files before you proceed with the reset. In case it stays unresolved, please share with us a video showing the problem for further investigation. We are eager to receive your feedback. Thank you for your cooperation.

I have the same problem... no subject scanning on my DJI Fly!!

Mazby2 Posted at 2-16 08:11
I have the same problem... no subject scanning on my DJI Fly!!

Hi Mazby2, thank you for reaching out. If the subject scanning function can not be turned on, it should be the current mode or status does not meet the conditions. You could please follow the below steps to troubleshoot  first, thanks.

1.The aircraft needs to be in the take-off status to turn on this function (the function cannot be used even if start the motor only)

2.The subject scanning function is only supported in single shot (photo mode) and normal recording mode (normal video mode). Other modes are not supported. It is recommended to try it in single shot and normal recording mode.

3. Subject scanning function only supports frame rates of 30fps and below. It is recommended to check whether the frame rate setting is correct.

4 Please check whether the app is the latest version. If not, please update it to the latest version and try.