DJI RC Plus Controller-specific question...
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John Bennett
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subject: DJI RC Plus – DJI M30/M30T Remote Controller Question:

A simple question -- does the remote controller of the DJI M30T support recording the screen/telemetry during use?


Or do you/can you download a third-party application to run in the background to record voice/screen?


Other new/current DJI remotes apparently support this function.


Thank You
J T




2022-11-8
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DJI Natalia
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Hi, there. Sorry for the late reply.
The controller of the DJI M30T supports screen recording and screenshots during use.
And please note that if you download third-party applications, compatibility could not be guaranteed.
Thank you.
2022-11-11
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djiuser_zyklide
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DJI Natalia Posted at 2022-11-11 23:50
Hi, there. Sorry for the late reply.
The controller of the DJI M30T supports screen recording and screenshots during use.
And please note that if you download third-party applications, compatibility could not be guaranteed.

Hi DJI Natalia,

recording of telemetry data should be standard, as on aircraft with a black box flight recorder.

Without the need of third party apps.
2023-1-14
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DJI Natalia
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djiuser_zyklide Posted at 1-14 17:40
Hi DJI Natalia,

recording of telemetry data should be standard, as on aircraft with a black box flight recorder.

Hi, there.
Thank you very much for your feedback and additional information. You are right, the telemetry data recorded by the remote control is transmitted to the remote control by the flight control through the image transmission link (It's like part of a black flight recorder), without the need for a third-party APP.

2023-1-15
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djiuser_zyklide
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DJI Natalia Posted at 1-15 00:41
Hi, there.
Thank you very much for your feedback and additional information. You are right, the telemetry data recorded by the remote control is transmitted to the remote control by the flight control through the image transmission link (It's like part of a black flight recorder), without the need for a third-party APP.

Hi DJI Natalia,

how can the recorded telemetry data be analyzed?

Would be nice to have thermal data in video as well, not just in images.

M30T Thermal Video Files
(https://forum.dji.com/forum.php? ... =282644&pid=2957829)



2023-1-20
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DJI Natalia
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djiuser_zyklide Posted at 1-20 16:53
Hi DJI Natalia,

how can the recorded telemetry data be analyzed?

Hi, there.
Thanks for your reply and feedback, please understand that the thermal data is saved in the image, but not in the video for the time being. But we will forward your needs to the relevant team asap.
As for your problem, may we confirm if you want to analyze the thermal data or visible light data? Then we can reply to you better.


2023-1-22
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djiuser_zyklide
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DJI Natalia Posted at 1-22 04:19
Hi, there.
Thanks for your reply and feedback, please understand that the thermal data is saved in the image, but not in the video for the time being. But we will forward your needs to the relevant team asap.
As for your problem, may we confirm if you want to analyze the thermal data or visible light data? Then we can reply to you better.Thank you in advance.

Hi DJI Natalia,

thank you for your attention.

My main intention is to analyze thermal data, analysis of visible light data would be nice too.

Kind regards
2023-1-22
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DJI Natalia
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djiuser_zyklide Posted at 1-22 05:18
Hi DJI Natalia,

thank you for your attention.

Hi, there.
Thanks for your update.
If you want to analyze thermal data, infrared photos can be processed by DJI Thermal Analysis Tool, which can be downloaded via this link: https://www.dji.com/matrice-30/downloads
For visible light data, you can use DJI Terra for mapping.
Thank you.

2023-1-22
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djiuser_zyklide
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DJI Natalia Posted at 1-22 22:30
Hi, there.
Thanks for your update.
If you want to analyze thermal data, infrared photos can be processed by DJI Thermal Analysis Tool, which can be downloaded via this link: https://www.dji.com/matrice-30/downloads

Hi DJI Natalia,

thank you for replying.

So there is no real black flight recorder to analyze telemetry data afterwards?
2023-2-2
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DJI Natalia
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djiuser_zyklide Posted at 2-2 13:14
Hi DJI Natalia,

thank you for replying.

Hi, there.
Thanks for your inquiry.
The flight control data (black flight recorder) holds information from the aircraft's sensors, sorry that the user can not analyze information from the aircraft's sensors. Thanks for your understanding.
2023-2-2
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djiuser_zyklide
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DJI Natalia Posted at 2-2 19:09
Hi, there.
Thanks for your inquiry.
The flight control data (black flight recorder) holds information from the aircraft's sensors, sorry that the user can not analyze information from the aircraft's sensors. Thanks for your understanding.

Hi DJI Natalia,

thank you for your helpful information.



So in a legal case only DJI can provide recorded full telemetry data?
2023-2-3
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DJI Natalia
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djiuser_zyklide Posted at 2-3 10:21
Hi DJI Natalia,

thank you for your helpful information.

Hi, there. Sorry for the belated reply.
In order to keep flight data confidential and safe, our flight control data is not open to a third party for analysis. At present, it can only be processed through DJI's internal analysis. If users encounter flight problems and need to analyze the specific reasons, they can submit the data to DJI for analysis.
Thanks for your understanding.
2023-2-7
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djiuser_zyklide
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DJI Natalia Posted at 2-7 05:06
Hi, there. Sorry for the belated reply.
In order to keep flight data confidential and safe, our flight control data is not open to a third party for analysis. At present, it can only be processed through DJI's internal analysis. If users encounter flight problems and need to analyze the specific reasons, they can submit the data to DJI for analysis.
Thanks for your understanding.

Hi DJI Natalia,

if I send the data to DJI, can I back up the data for myself and how do I transfer the data to DJI?

Best regards
2023-2-7
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DJI Natalia
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djiuser_zyklide Posted at 2-7 11:42
Hi DJI Natalia,

if I send the data to DJI, can I back up the data for myself and how do I transfer the data to DJI?

Hi, there.
May we know if your drone meets any problems? Could you please tell us more details? Thanks in advance.
2023-2-7
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djiuser_zyklide
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DJI Natalia Posted at 2-7 18:38
Hi, there.
May we know if your drone meets any problems? Could you please tell us more details?Thanks in advance.

Hi DJI Natalia,

sorry for my late response.

You can see my problems in my posts.

I worry when I think about problem after problem.




2023-2-18
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DJI Natalia
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djiuser_zyklide Posted at 2-18 05:43
Hi DJI Natalia,

sorry for my late response.

Sorry for the confusion.
May we know what is the problem with your device and what needs to be analyzed?
If there is no problem with your device, we do not provide analysis. If your device crashes or meets any problems, you can contact us via PM.
Thank you for your support and understanding.


2023-2-19
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djiuser_zyklide
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DJI Natalia Posted at 2-19 22:52
Sorry for the confusion.
May we know what is the problem with your device and what needs to be analyzed?
If there is no problem with your device, we do not provide analysis. If your device crashes or meets any problems and needs to analyze the data, you can contact us via PM.

Hi DJI Natalia,

thank you very much for concerning.



My devices are useable for me.

So do I have to send it in and wait?

Would be nice to have a backup before unrecoverable crash or lost.
2023-2-20
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DJI Natalia
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djiuser_zyklide Posted at 2-20 12:35
Hi DJI Natalia,

thank you very much for concerning.

Thanks for your update, we have sent you a PM, please have a look.
2023-2-20
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djiuser_zyklide
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DJI Natalia Posted at 2-20 17:09
Thanks for your update, we have sent you a PM, please have a look.

Hi DJI Natalia,

thank you very much for your PM!

2023-2-21
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DJI Natalia
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djiuser_zyklide Posted at 2-21 14:32
Hi DJI Natalia,

thank you very much for your PM!

You are welcome, thanks for your support and understanding as well.
2023-2-21
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