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Bad pictures on video
254 5 11-8 20:46
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talegaboladora
lvl.1

Guatemala
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hey guys im having an issue with my mini 2 SE, I take pictures and videos and look crappy and imcomplete what did uou thing is going on, im using a scandisk extreme 16gb
11-8 20:46
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talegaboladora
lvl.1

Guatemala
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11-8 20:46
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talegaboladora
lvl.1

Guatemala
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11-8 20:46
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DJI Natalia
Administrator

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Hi, there.
We are sorry for the inconvenience caused.
1.        Please check if your original video has this problem as well. If it only accurs on the cache video and real-time image transmission, then it may be the problem of the poor signal.
2.        Please try to change another SD card to see if the problem can be resolved.
If there are still problems, please start a repair case via this link and send us your drone: https://www.dji.com/support/repair
11-8 23:08
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DJI Tony
Administrator

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Hi, talegaboladora. We appreciate you bringing this to our attention. To further isolate the issue, may we know if these images are directly from the SD card itself? If yes, please back up your files and format your SD card using a computer. If unresolved, please try switching to another SD card and test if the same issue persists. Please keep us updated. Thank you for your cooperation.
11-8 23:45
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DowntownRDB
Captain
Flight distance : 525 ft
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United States
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Appears to be a bad SD Card.
11-9 04:56
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