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OM5 not in gear?
131 5 11-10 00:55
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_SoP_
lvl.4
Flight distance : 310105 ft
Germany
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Why does my OM5 not appear in the gear of my profile in this forum? It shows all drones I own and owned, and the Osmo Pocket, but not the OM5... see left profile panel.


Any hint?


11-10 00:55
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble. The profile icon will appear automatically only when you activate the product (OM5) with the same forum account that you used when activating your previous units (Osmo Pocket, Mini 3 Pro, Mini 2, and DJI Mavic Air). If you have used the same account, please provide us with the serial number of the product via PM so we can check. Please keep us posted. Thank you.
11-11 01:31
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_SoP_
lvl.4
Flight distance : 310105 ft
Germany
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Thanks for helping me out. I am logged in into MIMO with my account, but I don't find an option to activate the OM5. Where do I need to look at?
11-11 03:13
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_SoP_
lvl.4
Flight distance : 310105 ft
Germany
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I found an option in the app, but get the following error:
11-12 00:18
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_SoP_
lvl.4
Flight distance : 310105 ft
Germany
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Close this thread, as there is already another with the same topic. Seems I am not the only one...
https://forum.dji.com/forum.php? ... D769%26typeid%3D769
11-12 03:11
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AK_90
lvl.2
Flight distance : 586138 ft
United States
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_SoP_ Posted at 11-12 03:11
Close this thread, as there is already another with the same topic. Seems I am not the only one...
https://forum.dji.com/forum.php?mod=viewthread&tid=259236&extra=page%3D1%26filter%3Dtypeid%26typeid%3D769%26typeid%3D769

I literally came to post the same thing in this forum lol glad I found your question first!!!
11-21 09:44
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