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RS3 Pro with Sony A7SIII and FE PZ 16-35mm F4 G optical Zoom problem
131 4 11-12 07:35
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flolip73
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Flight distance : 455479 ft
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Hello all.
I am trying to control the optical motor zoom of my FE PZ 16-35mm F4 G optic via the front dial with my RS3 pro and my Sony A7 SIII.
Despite DJI multi cable all attempts were unsuccessful.
With my RS2 it was no problem.
Does anyone have an idea how I can control the zoom via the gimbal?
Would be grateful for help.

11-12 07:35
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DJI Natalia
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Hi, there. Thank you for your inquiry.
Please try to use Multi-Camera Control Cable (Sony Multi) to control the optical motor zoom.
And please set the front dial function to "Follow Focus/Zoom".
You can also check this link and the below photos to get more related information. Here is the link: https://www.dji.com/support/compatibility/rs-3-pro/a7s3
If there is anything else that we can help with, please let us know.


11-13 00:23
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flolip73
lvl.1
Flight distance : 455479 ft
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Germany
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DJI Natalia Posted at 11-13 00:23
Hi, there. Thank you for your inquiry.
Please try to use Multi-Camera Control Cable (Sony Multi) to control the optical motor zoom.
And please set the front dial function to "Follow Focus/Zoom".

Hello Natalia.
Thank you for the quick reply.
Unfortunately, neither the optical nor the digital zoom works. I have set all the points according to the instructions. Without success!
I also ordered a new Multi-Camera Control Cable from DJI and connected it today to rule out a defect.
The RS3 Pro does not react to the zoom control.
The 7SM3 has firmware 2.11 and the lens Vers.01.
Any tips?

Many greetings and thanks for your help,

Florian.
11-17 06:26
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flolip73
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Flight distance : 455479 ft
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Germany
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flolip73 Posted at 11-17 06:26
Hello Natalia.
Thank you for the quick reply.
Unfortunately, neither the optical nor the digital zoom works. I have set all the points according to the instructions. Without success!

It works after I have switched the RS3 Pro off and on several times or assigned ISO to the wheel and then switched it back to zoom...
Whatever... Thank you very much!
11-17 06:30
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DJI Natalia
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flolip73 Posted at 11-17 06:30
It works after I have switched the RS3 Pro off and on several times or assigned ISO to the wheel and then switched it back to zoom...
Whatever... Thank you very much!

Thank you for your updated information as well.
Should you have any needs or questions, please feel free to let us know.
11-18 01:16
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