Hi,

I've tried going into the DJI Mimo app >  Settings > Device Management and there's no area for me to remove the device, my email and serial number.  I have factory reset the device and it's being returned, was hoping to have this removed from my profile and registration of my email.  

not sure you can. In Europe you’re protected by GDPR so can ask for it to be removed.

Hi there, gotstabnoel. Thank you for reaching out, and we're sorry for the trouble caused. We regret to inform you that with the Osmo Action 3, the option to unbind or remove the account/device is not supported at the moment. But you need not worry, the bound account information will be displayed as "******" if it's not logged in with the same user account (your original account). This is to prevent leaking information associated with the user's account. Hope this answer lessens your concerns. Thank you for your continued support!