NightOwlsMedia
New
United States
Offline
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Hey everybody!
So 3 months back I had to do the firmware update on my Inspire and it bricked it. After a few phone calls withthe tech support and the online support I was finally told to send it in to get fixed. they say it could take up to 6 weeks, which I thought was a very long time. However, the 6 week mark is coming up in 2 days and I have not hear anything from anyone other than they have received it (and they didn't even tell me, I had to get that from UPS).
They also said in the paperwork that if I attempt to contact them about an update, it will take longer to get the drone back. very threatening. Has anyone else sent their drone it to get fixed and gotten it back? This is already losing me a ton of busines. I've had to refund 3 people so far. If I get it back on the date they promised, I shouldn't lose more money, but I am think DJI really doesn't care about their customers, more and more.
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