Hun Solo
lvl.3
Flight distance : 637690 ft
United States
Offline
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Mark OaposHara Posted at 9-7 11:37
I sent me Mini 3 pro in for repairs and they sent me back one that is probably a refurbished one, although it looks new. I was very impressed with the service, but unfortunately I am experiencing the exact same issue. I have contacted DJI support and they were of no help even after being on the phone for an hour with them. I can connect to the drone, I can see and move the camera, I am not in a regulated zone. I have updated the software on the drone, the controller, but it still won't take off. The only error message I get is when I try to take off it says "aircraft not in flight. vision systems and obstacle avoidance disabled" with an error code of 180059.
They were supposed to call me back, but no return phone call.
Hey, DJI support has hit dirt and starting to dig.....
after 3 months on the phone and on this form, I finally posted a video on what it was doing and within 24 hours some one came back with a solution. They notice that I had not up dated the firm ware on the controller on the video. Soon as I up dated the firmware, it flew.
DJI support has alot to be considered . In short they suck...
Try to post video on what it is doing, and cross your fingers ... |
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