DJI Tony
Administrator
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Hi, Raf_IZ0QWM. Thank you for reaching out and we're sorry to read about the poor experience. When flying the DJI Avata, please bear in mind to follow these recommendations:
1. Check whether the flight distance is within the maximum transmission distance. If the flight distance is beyond the maximum transmission distance, the flickering screen may be caused by long-distance signal transmission.
* (Maximum transmission distance of the DJI Avata (unobstructed, free of interference): 10 km (FCC)/2 km (CE)/6 km (SRRC)
2. Please check whether the flight environment is open and clear and whether there is any interference (such as a communication base station, a transmission line tower, and so on).
3. Please check whether there is any obstacle between the remote controller and the aircraft. If there is, we recommend that you go to another flight location and try again.
4. Please your remote controller toward the direction of the aircraft to shorten the communication distance.
5. Please check whether the goggles’ antenna has been damaged. If so, replace them.
If you're still having the same issues after following these conditions, please report them right away. Regarding the "transmission bug" you mentioned, you may share a video showing the fault so it can be further assessed. Thank you for your continued support. |
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