Sean-bumble-bee
Captain
Flight distance : 15997 ft
United Kingdom
Offline
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The previous owner needs to log in to, or access, their app, whilst it is connected to the internet, and undo the binding of the old controller to the drone. They might as well, or perhaps must, undo the binding of the drone to their account at the same time. Alternatively they could give you their login details and let you do it.
The equipment does not need to be near the app to undo the binding/s. If this is not done then I think the drone will be grounded or, and probably less likely, you will have to use another controller for the next 5 flights etc. etc. ad infinitum,
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