How do I allow upward gimbal rotation? Dont have that option showing in iPhone 12 Pro, DJI Mini 2. See enclosed screenshot.

Control

Hi, fotonews. Thank you for reaching out, and we sincerely apologize for any inconvenience caused. Our engineers are currently locating the cause of the problem and this will be resolved in the next app update. In the meantime, we suggest that you use the older version of the App if the "Allow Upward Gimbal Rotation" option is needed. You may also send us a PM so we can provide you with the previous version. Your kind understanding is appreciated and thank you for your continued support.

DJI Tony Posted at 11-20 20:29
Hi, fotonews. Thank you for reaching out, and we sincerely apologize for any inconvenience caused. Our engineers are currently locating the cause of the problem and this will be resolved in the next app update. In the meantime, we suggest that you use the older version of the App if the "Allow Upward Gimbal Rotation" option is needed. You may also send us a PM so we can provide you with the previous version. Your kind understanding is appreciated and thank you for your continued support.

Hi, i am facing same issue cant see advanced gimble settings and upward gimble option can you send me the old version of app

Same here noticed yesterday any fixes yet ?

DJI Tony Posted at 11-20 20:29
Hi, fotonews. Thank you for reaching out, and we sincerely apologize for any inconvenience caused. Our engineers are currently locating the cause of the problem and this will be resolved in the next app update. In the meantime, we suggest that you use the older version of the App if the "Allow Upward Gimbal Rotation" option is needed. You may also send us a PM so we can provide you with the previous version. Your kind understanding is appreciated and thank you for your continued support.

How can i download the previous version? The issue with the gimbal upward rotation is still there.

djiuser_xPF2gJGwc7XS Posted at 11-21 06:21
Hi, i am facing same issue cant see advanced gimble settings and upward gimble option can you send me the old version of app

Hi there. Thank you for reaching out. We're deeply sorry for the trouble caused. We sent you a PM. Please check and respond whenever you're available. Thank you.

djiuser_of4go72ILJzm Posted at 11-21 11:26
Same here noticed yesterday any fixes yet ?

Hi, djiuser_of4go72ILJzm. Regretfully, our engineers are still working on the said issue and we have not received any confirmation as to when it would be completed yet. We ask for your kind understanding about this matter. We will provide an update as soon as possible. Thank you for your valued support.

djiuser_6xXEutNdIoVZ Posted at 11-21 14:56
How can i download the previous version? The issue with the gimbal upward rotation is still there.

Hi. Kindly check your inbox. We have sent you a message to further discuss your concern. Thank you and have a nice day.

DJI Tony Posted at 11-21 23:46
Hi. Kindly check your inbox. We have sent you a message to further discuss your concern. Thank you and have a nice day.

Hello,
Can you please sent me the old version too?
Thank you in advance

Best regards

djiuser_tJzIheJADCOa Posted at 11-22 00:07
Hello,
Can you please sent me the old version too?
Thank you in advance

Hi there. Thank you for getting in touch. We have sent you a PM. Kindly check it. Thank you for your continued support.

How Can I download previous version of the app?

djiuser_ml8qB32xNq7W Posted at 11-22 17:08
How Can I download previous version of the app?

Hi there, I sent you a PM, please have a look.

Hi! Can you please send me an older version of the DJI Fly app. My DJI Fly app version 1.8.0 is missing the option to turn on the "upward gimbal rotation".  I am an iOS user as well.

joelp Posted at 11-23 14:08
Hi! Can you please send me an older version of the DJI Fly app. My DJI Fly app version 1.8.0 is missing the option to turn on the "upward gimbal rotation".  I am an iOS user as well.

Hello, there. Sorry for your inconvenience. We have sent you the link through PM. Please check.

Can you provide a link pls? I Also have the same Issue on Iphone

DJI Wanda Posted at 11-23 20:35
Hello, there. Sorry for your inconvenience. We have sent you the link through PM. Please check.

Thank you for your response and the link Wanda. Fortunately, I was able to find a solution to this problem without downgrading my Fly app. I remember having that additional 20° right after updating the Fly app to 1.8.0 but then it reset after I had to re-pair the controller with my Mini 2. So I tried to turn the Mini 2 on using an older iOS device with an older version of the Fly app. After turning the upward gimbal rotation on with the older Fly app version, I turned the Mini 2 off hoping it would remember it's last setting. Switched it over to the iOS device that I'm currently using with version1.8.0 and there it was again. I have the additional 20° of upward gimbal rotation again.

joelp Posted at 11-24 15:29
Thank you for your response and the link Wanda. Fortunately, I was able to find a solution to this problem without downgrading my Fly app. I remember having that additional 20° right after updating the Fly app to 1.8.0 but then it reset after I had to re-pair the controller with my Mini 2. So I tried to turn the Mini 2 on using an older iOS device with an older version of the Fly app. After turning the upward gimbal rotation on with the older Fly app version, I turned the Mini 2 off hoping it would remember it's last setting. Switched it over to the iOS device that I'm currently using with version1.8.0 and there it was again. I have the additional 20° of upward gimbal rotation again.

Thank you for your feedback! We will keep in mind and share with other customers in need.

djiuser_WJCfINNtxkrS Posted at 11-24 06:39
Can you provide a link pls? I Also have the same Issue on Iphone

Hello, there. Sure. We will send you in PM.

Hello, can I please have the link to downgrade my app?

How can I get the previous iOS version?

Can I also get the previous iOS version please.  Thanks

djiuser_ctaxYWCEcQcQ Posted at 11-27 07:22
Can I also get the previous iOS version please.  Thanks

Hi there, for iOS, please download the app from here. Thank you.

fans69b478d2 Posted at 11-25 15:10
How can I get the previous iOS version?

Hi there, please download the app from here.

djiuser_xdS12fdBNN6c Posted at 11-25 14:29
Hello, can I please have the link to downgrade my app?

Hi there, may I know if you are using an iOS or Android device?

How do you actually install this downgraded app version on iOS?

po4dun Posted at 11-29 11:42
How do you actually install this downgraded app version on iOS?

I tried it with option #1 from https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0083781 (apple configurator)I could install it on my phone, however when I wanted to start the, I needed to enter the apple id password for share_appleid003@163.com - what do I have enter there?

Yea, same here, can't figure out how to install it. Still working on it.

DJI Tony Posted at 11-20 20:29
Hi, fotonews. Thank you for reaching out, and we sincerely apologize for any inconvenience caused. Our engineers are currently locating the cause of the problem and this will be resolved in the next app update. In the meantime, we suggest that you use the older version of the App if the "Allow Upward Gimbal Rotation" option is needed. You may also send us a PM so we can provide you with the previous version. Your kind understanding is appreciated and thank you for your continued support.

Hey!Could I get a pm of the old version as well?
Thanks

Hi, can you please send me the downgraded app link as I’m also experiencing the lack of upward gimble  rotation problem, on iOS. Thank you!

Hi! Can u send me the previous version app? I’ve the same problem too. I use IOS. Thank u!

Hi there, I still have the same issue with the gimbal upward option. I use IOS. Any updates on the issue? It's been a while now!

Hi, same problem here. Please PM me access to the downgraded app. I downloaded and installed the Dropbox version mentioned earlier but it’s asking for the password for account “share_ appleid003@163.com”

I bought a dji mini 2 mi forst drone And also dont have de function to allle the gimball to go up?

I would also love to have the previous version (iOS), so what are the difference besides the latest version “don’t have” the upward rotation option and the advanced gimbal option?

Thanks!!

po4dun Posted at 11-29 11:49
I tried it with option #1 from https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0083781 (apple configurator)I could install it on my phone, however when I wanted to start the, I needed to enter the apple id password for  - what do I have enter there?

Hi there, I sent you the old DJI Fly version through PM, please have a look.

PlanC Posted at 11-29 14:17
Yea, same here, can't figure out how to install it. Still working on it.

Hi there, may I ask if you're using an iOS or Android device? If it's iOS, I've sent you the PM.

Ashwin_Nathan Posted at 11-29 19:57
Hey!Could I get a pm of the old version as well?
Thanks

Hi there, may I ask if you're using an iOS or Android device? If it's iOS, I've sent you the PM.

djiuser_xJlNROSXC8p6 Posted at 11-30 01:23
Hi, can you please send me the downgraded app link as I’m also experiencing the lack of upward gimble  rotation problem, on iOS. Thank you!

Hi there, I sent you the old DJI Fly version through PM, please have a look.

djiuser_RpeIGORutpap Posted at 12-1 09:21
Hi! Can u send me the previous version app? I’ve the same problem too. I use IOS. Thank u!

Hi there, I sent you the old DJI Fly version through PM, please have a look.

Qader Posted at 12-1 10:49
Hi there, I still have the same issue with the gimbal upward option. I use IOS. Any updates on the issue? It's been a while now!

Hi there, we are sorry for the inconvenience. I sent you the old DJI Fly version through PM, please have a look.