DJI Tony
Administrator
Offline
|
Hi there, brusa69. Thank you for reaching out and apologies for any inconvenience caused. To enter ActiveTrack, please follow these steps:
1. Drag a box around the target.
2. Enable “Subject Scanning." The aircraft will automatically scan the target, and a green "+" icon will be displayed on the screen. Tap the "+" icon to select the target.
3. After the subject is selected, three options including; Follow, Spotlight, and Circle, will be shown.
Additionally, please note that ActiveTrack is not available when the resolution is 5.1K.
If the abovementioned instructions are followed, and Spotlight cannot be activated still, we highly recommend that you refresh the firmware of the drone and the remote controller. To refresh/update, please use the DJI Assistant 2 (Consumer Drones Series) software.
Here's how to do the "Firmware Refresh":
1. On your computer, download DJI Assistant 2 (Consumer Drones Series) through this link: {https://www.dji.com/mavic-3-classic/downloads}.
2. Power on the RC and the aircraft (one at a time) and connect it to the computer with the USB cable.
3. Launch DJI Assistant 2 (Consumer Drones Series). After the DJI Assistant 2 identifies the aircraft/remote controller, click the connected device name icon.
3. Select "Firmware Update" from the left-hand side and choose the option to "Update" or "Refresh", whichever is available.
Once done, please restart the devices. If possible, kindly do a test flight and try to activate Spotlight once more.
Please keep us updated. Thank you for your continued support. |
|