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DJI assist for MacBook
193 3 11-21 02:57
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tvoller
lvl.1
South Africa
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I cannot open DJI assist for mavicpro on my MacBook . Please assist as I need to calibrate vision sensors

11-21 02:57
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DJI Tony
Administrator

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Hi there, tvoller. Thank you for reaching out and apologies for any inconvenience caused. To further isolate the issue, can you confirm if any error messages are showing? If yes, please indicate the specific error message. Moreover, may we ask for the current macOS version of your MacBook? You may also try uninstalling the software and reinstalling it from this link: {https://www.dji.com/downloads/products/mavic} and then try to open the software once more. Kindly keep us updated. Thank you for your valued support.
11-21 03:28
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tvoller
lvl.1
South Africa
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Will uninstall then reinstall from your link.
Currently running macOS Big Sur version 11.7
11-21 04:32
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DJI Tony
Administrator

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tvoller@mweb.co.za Posted at 11-21 04:32
Will uninstall then reinstall from your link.
Currently running macOS Big Sur version 11.7

Thank you for the update, and the additional details. We will be waiting for your confirmation. Thank you and have a nice day.
11-21 23:05
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