Please select Into the mobile phone version | Continue to access the computer ver.
Dji air unit camera not working after crash
101 3 11-21 06:17
Uploading and Loding Picture ...(0/1)
o(^-^)o
Redfishtom
lvl.1

United States
Offline

Had a crash with dji air unit.  The unit powers up but shows no image.    Can I sent it in for repair?  Is it worth the cost.  I tried to enter the serial number but the product was not found .

11-21 06:17
Use props
DJI Susan
Administrator

Offline

Hi there, sorry to read about the accident, you may send the air unit back to DJI for further assistance. Regarding the process of starting an online repair, you can continue by selecting the specific product instead of entering the serial number. If you have any further questions, please feel free to ask.
11-21 18:07
Use props
HDPS
Second Officer
Flight distance : 44957 ft
  • >>>
United States
Offline

Have you checked the connection between camera and air unit?, maybe a socket out of place, maybe the camera went bad,....
You can find the serail numbers for camera and air unit in the menu from your V2 Goggles
11-21 19:03
Use props
Redfishtom
lvl.1

United States
Offline

HDPS, that was the problem.  Thx dude !
11-22 10:20
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules