djiuser_YMFB4DTC94aX
lvl.1
United Kingdom
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DJI Gamora Posted at 11-22 02:48
Hello, djiuser_YMFB4DTC94aX. Thank you for reaching out. We appreciate you bringing this to our attention. To further confirm, may we know if you recorded the videos directly using the Osmo Action, and without using the DJI Mimo app? Moreover, if you can share a screenshot or screen recording showing the "Album" page, we would greatly appreciate it. Kindly keep us updated. Thank you for your continued support.
Hi DJI Gamora, thank you -
I can now access more than I thought at first but would still appreciate knowing any other options. You've asked for more details so here goes; I'm taking the videos with the Osmo Action on its own and then wanting to edit them for sharing. The original footage is typically 50-60 minutes per video.
When connected, I can see the videos on the camera ready to download. Generally, I can't download these to the phone because they are too big. (I have about 10GB free on my phone (Android). I have found that if I select the downloaded option TWICE then it shows all videos on my phone including on an SD card (if inserted). So I can edit from the SD card. However, the files on the SD card are just black without file names, (see screen grab).
Can I set Mimo to show the filenames of videos when selecting them to edit?
Can I export files directly to my phone's SD card, mimo,or elsewhere without it saving to the phone internal memory, first?
Thank you. |
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