DJI Natalia
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patiam Posted at 11-28 23:10
Hi @DJI Natalia-
As I mentioned in my original post, I resolved the issue -THIS TIME, and only at considerable hardship. And I did not log out after logging in the night before. I simply turned off the RC.
Hi, Patiam.
Sorry for the belated reply.
We have confirmed your problem with the team again. If you didn’t log out of the DJI account and only turn off the remote control, there should be no need to log in again. However, there is one case that may cause the login status to be invalid - When the user change the password of the DJI account. Based on this situation, we suggest you test several times to see if the same problems still occur. If you still encounter this problem, please keep us updated, we will do our best to help.
In addition, we have also forwarded your needs to the relevant team, but considering the flight safety and relevant regulations, it is important to set up a login account to fly. We are deeply sorry for the inconvenience and hope you can understand this as well.
Should you have any further questions, please feel free to let us know.
Note: You can reply to my answer directly or send me a PM. Otherwise, I may not be able to see your message in time.
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