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The engines guard is a cause of an error
215 19 11-23 12:48
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VLSOL
lvl.2
Flight distance : 74449 ft
Russia
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Hello Everyone!

I've bought the engines guard for the protection from water and anything, but when i installed it i have seen an error like "Can't check engines, please, call to support". One important thing, my engines don't moving during the switching-on with the short sound. I checked, nothing to touche my engines. So, when i removed it - all is ok. What wrong? What i do not properly? Anybody use this accesories?
6d433453d76e65b97bc94d0be7bf81c4.jpeg
11-23 12:48
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Elendil
lvl.4
Flight distance : 160075 ft
Philippines
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Were you using the screws that came with the cover?
11-23 21:24
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frankymusik
Captain
Flight distance : 27072569 ft
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Germany
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Good to know!   
11-23 22:42
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DJI Wanda
Administrator
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Hello, there. Sorry for your inconvenience. May we know when you take off those accessories, does the error message disappear?
11-23 23:36
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Nees
First Officer
Flight distance : 80991 ft
Belgium
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I would rather like to see a picture from your drone when they are installed!
11-24 01:37
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VLSOL
lvl.2
Flight distance : 74449 ft
Russia
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DJI Wanda Posted at 11-23 23:36
Hello, there. Sorry for your inconvenience. May we know when you take off those accessories, does the error message disappear?

Hi, yes. You’re right! All is working properly right now without these guards.
11-24 09:44
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VLSOL
lvl.2
Flight distance : 74449 ft
Russia
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Nees Posted at 11-24 01:37
I would rather like to see a picture from your drone when they are installed!

Ohh, sorry, maybe I will repeat it later, but I’m an engineer (my work) and I strongly did it by guide I mean a placement (L1 L2 and etc…)
11-24 09:46
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VLSOL
lvl.2
Flight distance : 74449 ft
Russia
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Elendil Posted at 11-23 21:24
Were you using the screws that came with the cover?

Yes, they’re a little bit longer. Am I right?
11-24 09:47
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Killerbee
lvl.3
Netherlands
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VLSOL Posted at 11-24 09:47
Yes, they’re a little bit longer. Am I right?

I think the longer screws are a little bit too long and are touching the motors.
11-24 09:54
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VLSOL
lvl.2
Flight distance : 74449 ft
Russia
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Killerbee Posted at 11-24 09:54
I think the longer screws are a little bit too long and are touching the motors.

Ye, good idea. I worried that guards may fly off from engines and broke propellers. I will test with an original screws.
11-24 10:09
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VLSOL
lvl.2
Flight distance : 74449 ft
Russia
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Killerbee Posted at 11-24 09:54
I think the longer screws are a little bit too long and are touching the motors.

No, I have tried right now and original screws are not enough for this. Can’t spin (
11-24 10:14
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Killerbee
lvl.3
Netherlands
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Why do you want them anyway? They seem pretty useless.
11-24 11:27
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DJI Wanda
Administrator
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VLSOL Posted at 11-24 09:44
Hi, yes. You’re right! All is working properly right now without these guards.

Then, we would recommend you take off the third-party accessories.
11-25 00:47
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Bob Brown
Captain
Flight distance : 4209662 ft
United States
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DJI Wanda Posted at 11-25 00:47
Then, we would recommend you take off the third-party accessories.

... and this ladies and gentlemen is the EXACT answer I was thinking.
It's obvious that they will do more damage than good. Consider the heat build up also; motor damage.
11-28 13:41
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djiuser_oF6L4g3TjIAF
lvl.2

United States
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I bought the motor guards also and mine did the same thing I had to cut the screws down about 1/16 of an inch three threads four threads only and they work fine now no overheating
11-29 06:39
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djiuser_oF6L4g3TjIAF
lvl.2

United States
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And when you install them make sure they are centered and not touching none of the sides of the motor itself or you will get a motor error
11-29 06:40
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KLRSKIR
First Officer
Flight distance : 25942680 ft
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United States
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It's just Avata telling you that you don't need motor covers.
11-29 07:47
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blekmen2103
lvl.1
Flight distance : 202976 ft

Latvia
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Я подтверждаю эту проблему. Это происходит из-за длинных винтов которые пробивают провода подключенные к двигателям. Есть 2 варианта исправить эту ситуацию...1) сточить 2мм с каждого винта и  повреждения проводки не будет, НО!!! крепления двигателя будет НЕНАДЁЖНЫМ ! ....2) второй способ самый правильный-  устанавливаем на двухсторонний скотч изнутри по кругу и по центру защиты. При таком способе двигатели крепятся на родные винты, защита не болтается и имеет щель между двигателем и защитой для охлаждения.
yesterday 11:33
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VLSOL
lvl.2
Flight distance : 74449 ft
Germany
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blekmen2103 Posted at 12-6 11:33
Я подтверждаю эту проблему. Это происходит из-за длинных винтов которые пробивают провода подключенные к двигателям. Есть 2 варианта исправить эту ситуацию...1) сточить 2мм с каждого винта и  повреждения проводки не будет, НО!!! крепления двигателя будет НЕНАДЁЖНЫМ ! ....2) второй способ самый правильный-  устанавливаем на двухсторонний скотч изнутри по кругу и по центру защиты. При таком способе двигатели крепятся на родные винты, защита не болтается и имеет щель между двигателем и защитой для охлаждения.

С двустр скотчем вариант прикольный, хотя, если отклеится в воздухе будет больно движку
yesterday 11:39
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blekmen2103
lvl.1
Flight distance : 202976 ft

Latvia
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VLSOL Размещено в 12-6 11:39
С двустрочным скотчем вариант прикольный, хотя, если отклеится на берегу будет больно движку

надо толстый 2мм . у меня проблем нет, стоит плотно, уже летал. Для себя я этот вопрос закрыл. https://forum44.djicdn.com/data/attachment/forum/file:///C:/Users/blekm/Pictures/bloetooz/P_20221118_001342.jpg....https://forum33.djicdn.com/data/attachment/forum/file:///C:/Users/blekm/Pictures/bloetooz/P_20221118_001035.jpg
P_20221118_001035.jpg
P_20221118_001342.jpg
yesterday 11:44
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