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My order is not delivered for over a month, I want refund now!!!
12666 7 11-23 16:06
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fans01226caa
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Australia
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My order number: 0612187567091 still haven't been delivered, it has been a month.

I already started a after sales request: 0612187567091-A0

But it has been so many days with no reply

Terrible Terrible experience!
11-23 16:06
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DJI Mindy
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Hi there, we are sorry for the inconvenience. We will confirm this issue with the corresponding team and get back to you asap.
11-23 17:08
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DJI Mindy
Administrator
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Hi there, we notice that our team has helped refund your order and sent you an email update. May I ask if you received the refund?
11-28 01:31
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fans01226caa
lvl.1

Australia
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DJI Mindy Posted at 11-28 01:31
Hi there, we notice that our team has helped refund your order and sent you an email update. May I ask if you received the refund?

Yes, I have received the refund, please kindly delete this post as you wish.

use a better shipping service next time.
11-28 13:56
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DJI Mindy
Administrator
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fans01226caa Posted at 11-28 13:56
Yes, I have received the refund, please kindly delete this post as you wish.

use a better shipping service next time.

Thanks for the confirmation. We will forward your feedback to the corresponding team. Sorry again for the inconvenience caused.
11-28 19:01
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fans1097907f
lvl.1
Flight distance : 207264 ft
United States
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Same here. Worst tech support experience EVER! Starting with the contracted answering service when calling so called tech support.
yesterday 15:33
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fans1097907f
lvl.1
Flight distance : 207264 ft
United States
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Same here. Worst tech support experience EVER! Starting with the contracted answering service when calling so called tech support.
yesterday 15:34
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DJI Susan
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fans1097907f Posted at 12-4 15:34
Same here. Worst tech support experience EVER! Starting with the contracted answering service when calling so called tech support.

Hi there, we are sorry for any inconvenience caused. May I know if the issue is with your order in DJI Store? If yes, could you please tell me your order number?
As I have checked the order numbers that belong to your forum email address, there is no order waiting to be shipped or during shipment. And the latest order 001****212 was a failed order.
Please tell me more details, I am here to help.
yesterday 17:21
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