Please select Into the mobile phone version | Continue to access the computer ver.
Credit expiry date
240 31 11-24 04:34
Uploading and Loding Picture ...(0/1)
o(^-^)o
Montfrooij
Captain
Flight distance : 2399075 ft
Netherlands
Offline

Hi,

It is not a true forum issue, but as I remember from the announcement that credits would get an expiry date : this would be made visible in the credits transaction page on the shop.
I have not seen this so far.
Any schedule when you are going to update the store to show the credit expiry date?

Thanks in advance.
11-24 04:34
Use props
DAFlys
Captain
Flight distance : 52489482 ft
United Kingdom
Offline

+1.  this is a brilliant idea.   well done Monty.  
11-24 04:44
Use props
Montfrooij
Captain
Flight distance : 2399075 ft
Netherlands
Offline

DAFlys Posted at 11-24 04:44
+1.  this is a brilliant idea.   well done Monty.

Thanks!
Hope they will implement this as promised
11-24 06:12
Use props
DowntownRDB
Captain
Flight distance : 525 ft
  • >>>
United States
Offline

That would be extremely helpful.  Hopefully, DJI will make it happen.  
11-24 06:36
Use props
Montfrooij
Captain
Flight distance : 2399075 ft
Netherlands
Offline

DowntownRDB Posted at 11-24 06:36
That would be extremely helpful.  Hopefully, DJI will make it happen.

I would say so indeed!
11-24 06:40
Use props
DowntownRDB
Captain
Flight distance : 525 ft
  • >>>
United States
Offline

Montfrooij Posted at 11-24 06:40
I would say so indeed!

Not sure if they will make it happen anytime soon but again, would really be a nice surprise if they did.
11-24 07:08
Use props
Montfrooij
Captain
Flight distance : 2399075 ft
Netherlands
Offline

DowntownRDB Posted at 11-24 07:08
Not sure if they will make it happen anytime soon but again, would really be a nice surprise if they did.

Nobody knows.
11-24 07:10
Use props
DowntownRDB
Captain
Flight distance : 525 ft
  • >>>
United States
Offline


DJI knows.  

Come on DJI - make this happen.
11-24 07:27
Use props
Montfrooij
Captain
Flight distance : 2399075 ft
Netherlands
Offline

DowntownRDB Posted at 11-24 07:27
DJI knows.  

Come on DJI - make this happen.

Probably they don't. Since it is very likely it is not even planned.
11-24 07:55
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline

Hi, Montfrooij. Thanks for reaching out. We'll check this information with our relevant team for further updates. I appreciate your support.
11-24 16:18
Use props
Bashy
Captain
Flight distance : 2067231 ft
United Kingdom
Offline

Isn't it the last day of December every year?
11-24 22:26
Use props
Montfrooij
Captain
Flight distance : 2399075 ft
Netherlands
Offline

DJI Diana Posted at 11-24 16:18
Hi, Montfrooij. Thanks for reaching out. We'll check this information with our relevant team for further updates. I appreciate your support.

Thanks a lot!
11-25 00:01
Use props
Montfrooij
Captain
Flight distance : 2399075 ft
Netherlands
Offline

Bashy Posted at 11-24 22:26
Isn't it the last day of December every year?

From what I have read, they expire December the following year.
11-25 00:02
Use props
Montfrooij
Captain
Flight distance : 2399075 ft
Netherlands
Offline

Bashy Posted at 11-24 22:26
Isn't it the last day of December every year?

Here Panda was explaining it
https://forum.dji.com/thread-211677-1-1.html
11-25 00:02
Use props
DowntownRDB
Captain
Flight distance : 525 ft
  • >>>
United States
Offline

Montfrooij Posted at 11-24 07:55
Probably they don't. Since it is very likely it is not even planned.

You make a good point.  I still hope they will make it happen.  
11-25 04:49
Use props
DowntownRDB
Captain
Flight distance : 525 ft
  • >>>
United States
Offline

DJI Diana Posted at 11-24 16:18
Hi, Montfrooij. Thanks for reaching out. We'll check this information with our relevant team for further updates. I appreciate your support.

Thanks Diana for passing this to your relevant team.  Should be a relatively easy fix and would be greatly appreciated by us.  
11-25 04:52
Use props
Montfrooij
Captain
Flight distance : 2399075 ft
Netherlands
Offline

DowntownRDB Posted at 11-25 04:49
You make a good point.  I still hope they will make it happen.

I 100% hope so too.
It should not be too difficult.
I can write the logic if needed
11-25 05:06
Use props
DowntownRDB
Captain
Flight distance : 525 ft
  • >>>
United States
Offline

Montfrooij Posted at 11-25 05:06
I 100% hope so too.
It should not be too difficult.
I can write the logic if needed

Maybe they will take you up on the offer.  
11-25 06:42
Use props
Montfrooij
Captain
Flight distance : 2399075 ft
Netherlands
Offline

DowntownRDB Posted at 11-25 06:42
Maybe they will take you up on the offer.

I would love to .
11-25 06:59
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline

DowntownRDB Posted at 11-25 04:52
Thanks Diana for passing this to your relevant team.  Should be a relatively easy fix and would be greatly appreciated by us.

No worries, DowntownRDB. Thanks again for your patience in resolving the matter.
11-25 07:09
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline


You're most welcome, Montfrooij. Appreciate your patience.
11-25 07:10
Use props
DowntownRDB
Captain
Flight distance : 525 ft
  • >>>
United States
Offline

DJI Diana Posted at 11-25 07:09
No worries, DowntownRDB. Thanks again for your patience in resolving the matter.

Have a wonderful day Diana.  
11-25 07:11
Use props
Montfrooij
Captain
Flight distance : 2399075 ft
Netherlands
Offline

DJI Diana Posted at 11-25 07:10
You're most welcome, Montfrooij. Appreciate your patience.

Have a great day!
11-25 07:14
Use props
DJI Susan
Administrator

Offline

Hi all, currently, DJI Credit will expire at the end of the following year when it is made available. For example, DJI Credit made available between March 31 and December 31, 2021 will expire on December 31, 2022. You can check the date when the DJI Credits were received to determine the expiration date.
If there is any update on the rule, we will update it on our DJI Store page here: https://store.dji.com/pages/dji-credit
You may keep an eye on the notice. Thank you.
11-25 18:58
Use props
Bashy
Captain
Flight distance : 2067231 ft
United Kingdom
Offline

DJI Susan Posted at 11-25 18:58
Hi all, currently, DJI Credit will expire at the end of the following year when it is made available. For example, DJI Credit made available between March 31 and December 31, 2021 will expire on December 31, 2022. You can check the date when the DJI Credits were received to determine the expiration date.
If there is any update on the rule, we will update it on our DJI Store page here: https://store.dji.com/pages/dji-credit
You may keep an eye on the notice. Thank you.

Thats not what happened to me last year!
All of my 2021 credits were wiped out at the end of that year, i think it was about £30+
11-29 07:54
Use props
DJI Susan
Administrator

Offline

Bashy Posted at 11-29 07:54
Thats not what happened to me last year!
All of my 2021 credits were wiped out at the end of that year, i think it was about £30+

Sorry to hear about this, may I know if the associated account is your forum email account? I will try to check with the corresponding team.
11-29 22:35
Use props
Bashy
Captain
Flight distance : 2067231 ft
United Kingdom
Offline

DJI Susan Posted at 11-29 22:35
Sorry to hear about this, may I know if the associated account is your forum email account? I will try to check with the corresponding team.

Hi Susan, yes, its the same, thank you.
11-30 01:45
Use props
DJI Wanda
Administrator
Offline

Bashy Posted at 11-30 01:45
Hi Susan, yes, its the same, thank you.

Thanks for your confirmation. We have forwarded it to our related department.
11-30 03:50
Use props
Bashy
Captain
Flight distance : 2067231 ft
United Kingdom
Offline

DJI Wanda Posted at 11-30 03:50
Thanks for your confirmation. We have forwarded it to our related department.

Thank you Wanda, this ill be interesting
11-30 07:42
Use props
Bashy
Captain
Flight distance : 2067231 ft
United Kingdom
Offline

DJI Wanda Posted at 11-30 03:50
Thanks for your confirmation. We have forwarded it to our related department.

Hi Wanda, just looking at my points exchanged for credits and something does not sit right at all, there are NO points exchanged at ALL through all of last year, which is 100% incorrect, I had around £30 banked that I had exchanged throughout 2021 and it was removed at the end of last year. Something is seriously wrong somewhere.

I actually let it go because I thought that the credits earned and exchanged throughout the year were lost at the end of the same year so I just let it go, although I did mention it in a post not long after I noticed all the money gone at the beginning of this year and assumed that was show it worked, I thought nothing more about it until this post came up.

To sum up...

  • my account shows no points exchanged during 2021 (i exchange them throughout each year, even 2020 has some missing but that's by the by)
  • money earned last year was removed at the end of last year.
12-2 09:29
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Bashy Posted at 12-2 09:29
Hi Wanda, just looking at my points exchanged for credits and something does not sit right at all, there are NO points exchanged at ALL through all of last year, which is 100% incorrect, I had around £30 banked that I had exchanged throughout 2021 and it was removed at the end of last year. Something is seriously wrong somewhere.

I actually let it go because I thought that the credits earned and exchanged throughout the year were lost at the end of the same year so I just let it go, although I did mention it in a post not long after I noticed all the money gone at the beginning of this year and assumed that was show it worked, I thought nothing more about it until this post came up.

Thanks for the added information, may I confirm if you mean you did not exchange the forum points to DJI Credits?
12-3 01:33
Use props
Bashy
Captain
Flight distance : 2067231 ft
United Kingdom
Offline

DJI Mindy Posted at 12-3 01:33
Thanks for the added information, may I confirm if you mean you did not exchange the forum points to DJI Credits?

No, they were exchanged throughout the year, much the same as this year
12-3 04:54
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules