I'm wondering why my forum profile/account does not show the Mini 3 Pro I recently bought and activated. Previous purchases like the Air 2S, Air 2 and older Phantom 3 Advanced show up.  Here's what it's showing.


I've flown the Mini 3 Pro a few times and it's synced in the Flight Data Center. Also I've activated DJI Care Refresh, so not sure what else I'm missing.


Thanks,
robzilla

Hi there. Robzilla. Sorry to hear about this. We'll forward it to the team to further assist you in the matter. Thank you in advance for your patience.  

HI DJI Diana-- any status on my issue? As noted, I am still not seeing the Mini 3  Pro picture in my profile.

I purchased the Mini 3 Pro directly from DJI, registered Care Refresh and flew a few times. Still no result of the profile being updated.

RobZilla Posted at 12-16 12:24
HI DJI Diana-- any status on my issue? As noted, I am still not seeing the Mini 3  Pro picture in my profile.

I purchased the Mini 3 Pro directly from DJI, registered Care Refresh and flew a few times. Still no result of the profile being updated.

Hi, RobZilla. Thank you for your notice. Apologies for any inconvenience. I'll coordinate the concern with our corresponding team and seek a follow-up. Thank you for your patience.