HI , got my avatar and started flying on the simulator where everything works fine.When I want to fly with the drone everything turns on fine and i can start the avatar and it hovers
but then the motioncontroller stops working.
I cannot accelerate or turn the drone!
landing works fine

what am i doing wrong?

avatar pro package, updated firmware with dji fly

Just to be clear, you can use the controller to take off and land but nothing else?

If I'm correct about that, I have no idea why it's not working unless it's not totally linked to the Avata and Goggles. You might try a manual link-up and see if that helps.

FPVTrendz Posted at 11-25 09:55
Just to be clear, you can use the controller to take off and land but nothing else?

If I'm correct about that, I have no idea why it's not working unless it's not totally linked to the Avata and Goggles. You might try a manual link-up and see if that helps.

YES I can only take off and land nothing else. what is strange as well that I do not get the white dot I usually get when flying with the motion controller!

Manual linking:
press the button the avatar hold it till it starts beeping, then take the controller and press the on button and hold it till it starts beeping.
when the beeping stops they should be linked?

tried that, no change

cdub69 Posted at 11-25 12:59
YES I can only take off and land nothing else. what is strange as well that I do not get the white dot I usually get when flying with the motion controller!

Manual linking:

I hate to hear that. It sounds like something may be wrong with the controller. You might want to contact DJI via a ticket or their live chat and see if they can help further or get you a new remote.

Sorry I was not able to help, someone else on here may have an answer.

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Since you already tried to manually link them and the issue still persists, could you please try to connect your DJI Avata and DJI Motion Controller to the DJI Assistant 2 software to make sure that you are using the latest firmware? If yes, please try to refresh it to see if the issue persists. You may download the software using the link below. Thank you for your valued support.

https://www.dji.com/downloads/so ... sumer-drones-series

Hi all!
I had the same issue in the simulator on my iPhone. But I have solved it by a rebooting all devices. And one more thing - it was on the previous firmware.

DJI Paladin Posted at 11-25 19:08
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Since you already tried to manually link them and the issue still persists, could you please try to connect your DJI Avata and DJI Motion Controller to the DJI Assistant 2 software to make sure that you are using the latest firmware? If yes, please try to refresh it to see if the issue persists. You may download the software using the link below. Thank you for your valued support.

https://www.dji.com/downloads/softwares/dji-assistant-2-consumer-drones-series

hi, downloaded dji assistant, refreshed the firmware of the controller + avatar , startet up , the problem is still there, I can start the drone it hovers but then I do not get the white dot an I cannot fly
it also say gimbal needs to be calibrated, but when I turn on calibrating nothing happens, left it to calibrate till the avatar shut down cause it was getting too hot.

VLSOL Posted at 11-26 01:29
Hi all!
I had the same issue in the simulator on my iPhone. But I have solved it by a rebooting all devices. And one more thing - it was on the previous firmware.

it works fine on the simulator, having problems getting to fly in real live

cdub69 Posted at 11-26 03:11
hi, downloaded dji assistant, refreshed the firmware of the controller + avatar , startet up , the problem is still there, I can start the drone it hovers but then I do not get the white dot an I cannot fly
it also say gimbal needs to be calibrated, but when I turn on calibrating nothing happens, left it to calibrate till the avatar shut down cause it was getting too hot.

UPDATE: got the gimbal to work again after a few reboots, but the problem that after I  take off  I can#t do anything besides landing persists!!! Also did a calibration of the motion controller this went all fine and completed successfully, but still no control with the MC

seem like I received a MONDAY AVATAR

cdub69 Posted at 11-26 03:11
hi, downloaded dji assistant, refreshed the firmware of the controller + avatar , startet up , the problem is still there, I can start the drone it hovers but then I do not get the white dot an I cannot fly
it also say gimbal needs to be calibrated, but when I turn on calibrating nothing happens, left it to calibrate till the avatar shut down cause it was getting too hot.

Thank you for keeping us posted and we're deeply sorry for the trouble that this has caused. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support . Thank you for your understanding and support.