Bashy
 Captain
Flight distance : 2354357 ft
Netherlands
Offline
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Yep, sure did, with my 2nd hand P4P ;) i had to have proof of original sale and that was it, i wouldnt have stated it else, not only that, DJI has confirmed this on the forum too.
Once i provided proof of purchase (see below) they sent out new legs, i still haveing fitted them mind lol
Case DetailsCase Number:CAS-2007501-#####
[size=1.6][url=]Service Progress[/url] [size=1.6][url=]print[/url]
Case InformationProduct InformationService Type:Repair
Model hantom 4 Pro
Aircraft's Serial Number:0AXD######0959
Purchase channel:2017-04-04
Receipt date:2017-04-04
Proof of purchase:Uploaded
Detailed Accident DescriptionProduct issue:
Detailed Accident Description:Hairline cracks on the bottom of the land legs/skids and pinching from the gimbal guard
Logistics InformationContact Address:REMOVED!!
DJI Service Center: DJI EU Authorized Service Center
Daelderweg 21,6361 HK NUTH,The Netherlands
[size=1.4]1. If you have an active DJI Care (except Non-EU version) contract for your product or if your product is within its warranty period, you will receive a shipping label via email within two working days. Otherwise you will have to send in your product by yourself.
2. If the logistics carrier loses your package, you should contact the logistics carrier yourself, and you might bear the loss depending on the logistics carrier's policies.
3. If you are in a non-EU country, you need to write "Defective Component - No Commercial Value" on the invoice and send the invoice with your products.
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