DJI Tony
Administrator
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Hi there. Thank you for reaching out, and we're sorry for the trouble caused. You may take Sean-bumble-bee's advice about the motors. Also, please check whether the propellers are properly mounted and whether the motors are functioning well. Moreover, since the issue appears to be intermittent, we suggest refreshing your firmware.
Here's how to refresh the drone's firmware:
1. On your computer, download DJI Assistant 2 (Consumer Drones Series) through this link.
2. Power the drone and connect it to the computer with a USB cable.
3. Launch DJI Assistant 2 (Consumer Drones Series). After the DJI Assistant 2 identifies the DJI RC remote controller, click the connected device name icon.
3. Select "Firmware Update" from the left-hand side and choose the option to "Update" or "Refresh" whichever is available.
After the aircraft is refreshed, please restart it and check if the issue remains. Kindly keep us updated. Thanks for your cooperation. |
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