Hi, everything is in the title. I’m new here. I’ve bought a Dji pocket 2 that works fine, but I can’t transfer video to my iPhone from the pocket 2. The app says « transfer failed ». Can anyone knows how to fix this?

Hi, djiuser_40CMljn8E5c3. Thank you for reaching out and we're sorry for the inconvenience. May we ask how are you trying to transfer the videos? Are you using a smartphone adapter or the Osmo Pocket Wireless Module? We will wait for your update. Thank you for your cooperation.