No matter how I connect to the DJI main site (not Store) it is always in German. I am in the US.

Go to https://www.dji.com and it redirects to https://www.dji.com/de. I try to change it to https://www.dji.com/us and it gose right back to https://www.dji.com/de. I see no option to change it to English. How can I force the site to English? or do I need to learn German to visit your website?

Hi there. Sorry to hear about this. Have you tried using a different device in visiting the website? Also, please try to log out of your account and log back in. If you have the time, kindly send us footage of the problem when visiting the DJI website. We'll try our best to help and communicate with the team to further assist you in the matter. Anticipating your patience.

I have tried on my phone, tablet, and computer, they all direct to the German website. The only way I figured out to get it in English is to go to the store, pick US/English and then go back to your website.
From a google search on this issue, it seem there are a few people with this problem when they go to the DJI website. What kind of footage would you like to help research this issue

I am a new user, and I am having the same problem. I'm also in the U.S., and the main site always redirects to the German one if you just type it into the search bar (on multiple devices/browsers). I independently discovered that if I went to the store like you did and picked U.S., I could then access the main site in English. Because of this I at first couldn't find the English version of the manual for my new drone. Using the aforementioned workaround I was finally able to do so.

I suspect it is some sort of upstream caching problem with a router somewhere.

Meteodan Posted at 12-28 18:54
I am a new user, and I am having the same problem. I'm also in the U.S., and the main site always redirects to the German one if you just type it into the search bar (on multiple devices/browsers). I independently discovered that if I went to the store like you did and picked U.S., I could then access the main site in English. Because of this I at first couldn't find the English version of the manual for my new drone. Using the aforementioned workaround I was finally able to do so.

I suspect it is some sort of upstream caching problem with a router somewhere.

Amusingly, it shows my location as "Germany" in the avatar panel on the left. I can assure you that I am definitely in the U.S. ;)

Meteodan Posted at 12-28 18:54
I am a new user, and I am having the same problem. I'm also in the U.S., and the main site always redirects to the German one if you just type it into the search bar (on multiple devices/browsers). I independently discovered that if I went to the store like you did and picked U.S., I could then access the main site in English. Because of this I at first couldn't find the English version of the manual for my new drone. Using the aforementioned workaround I was finally able to do so.

I suspect it is some sort of upstream caching problem with a router somewhere.

Hi there, you can try to visit this link to see if it works. https://www.dji.com/ If it still not works, you can slide down the page and change the language, please refer to the picture below.

I have the same issue!

fans8b125050 Posted at 3-26 11:19
I have the same issue!

Hi there, may I ask if you're unable to change the region/language according to the method on post #6?

Me too even when clicking though from an email written in ENGLISH!

No post six doesn't help because it's all in German

As of 05/23/2023  I have the same issue in USA..Keep getting same redirect I have a warranty issue to pursue. And can't navigate the site in English

djiuser_6qWEeBcbqwEE Posted at 5-22 22:26
As of 05/23/2023  I have the same issue in USA..Keep getting same redirect I have a warranty issue to pursue. And can't navigate the site in English

Hi there, you can slide down the page and change the language, please refer to the picture below.