Sensor Calibration Error
2699 7 2022-12-4
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Ash123
lvl.1

United Kingdom
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I've tried 5 times now to do a sensor calibration on my PC and each time it gets through all the steps then fails when initialising right at the end, stating the following:

Calibration Failed
Calculation error. Recalibrate now.
1-2 rms (1.45-0.00-0.50)

I've tried it numerous times now and get the same message each time

Using a Mavic Pro 2
2022-12-4
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LV_Forestry
First Officer
Flight distance : 4726654 ft
Latvia
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Are you using a multiple screen setup ?
2022-12-4
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Ash123
lvl.1

United Kingdom
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LV_Forestry Posted at 12-4 10:39
Are you using a multiple screen setup ?

No, it is an ultra wide though. Can this be a cause?
2022-12-4
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LV_Forestry
First Officer
Flight distance : 4726654 ft
Latvia
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Ash123 Posted at 12-4 10:40
No, it is an ultra wide though. Can this be a cause?

Yes most likely. Anyway, it is better to try on another screen.
2022-12-4
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DJI Tony
Administrator

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Hi, Ash123. Thanks for reaching out, and we're sorry to hear about the difficulties you're experiencing. Here is some troubleshooting you may perform to resolve the issue:
1. We recommend updating the product’s firmware to the latest version.
2. Check the DJI Assistant software version and ensure that it is the latest version of the DJI Assistant of the specific product. You may uninstall and reinstall the software from this link: {https://www.dji.com/downloads/softwares/assistant-dji-2-for-mavic}.
3. Restart the computer and aircraft before calibrating again.
4. If the issue persists after the above steps have been tried, kindly use another computer to recalibrate.
Please keep us updated. Thanks for your cooperation.
2022-12-4
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John Drangevåg
New

Norway
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LV_Forestry Posted at 2022-12-4 10:39
Are you using a multiple screen setup ?
Fell inn bakkbeina på dronen, det står i veien får sensoren på siden bak. Hadde samme feil selv. Gjelder mavic 2 pro , eg måtte bruke astistant 2 og calibering den som er merket mavic 2 ikke den som merket med bare mavic.
2023-11-6
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djiuser_0FHgC5ewFTyI
lvl.1
India
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Dji Mavic 2 Pro Drone. My Drone Not Calibrating. Showing (Calibration Failed) Calculation Error. Recalibrate now. Contact DJI Support if this persists, 1-2 eul_x(-7.07-0.00-5.00)

Help me Please
2-12 00:42
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DJI Gamora
Administrator

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djiuser_0FHgC5ewFTyI Posted at 2-12 00:42
Dji Mavic 2 Pro Drone. My Drone Not Calibrating. Showing (Calibration Failed) Calculation Error. Recalibrate now. Contact DJI Support if this persists, 1-2 eul_x(-7.07-0.00-5.00)

Help me Please

Hi, there. Thank you for reaching out. Please be advised that we've replied to your other post via this link. Kindly feel free to test our recommendations.
2-13 01:42
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