Hi there,
I unpacked my new Mini2 drone and carefully went each step and turned it on and first message I got "Starter motor failed. Check whether motor is blocked". What a shame on such product. The front left motor is bit hard to rotate. I doubt if DJI has any quality control. Packed all the parts and ready for sending it back. All service centers are closed after 5pm.

Hello, there. Sorry for the inconvenience. Would you please check whether the propellers have been mounted properly and whether there are foreign matters blocking the motor? If not, you may submit an online repair request through this link:https://www.dji.com/support?from=store_footer