HI. I've got an issue with my Avata and Goggles  V2. There's no visible change in the goggles when switching camera FOV from NORMAL to WIDE to ULTRA WIDE. The screen is still the same, nothing changes at all. I tried with different video resolution and frame rates but the problem still exists. All the stuff is updated I mean the Avata aircraft, RC2 and the goggles v2. How can I fix that problem? Can you find any solution for that? Looking forward to hearing from you

Hi there, we are sorry to know about this issue. May I ask if the videos recorded are also the same? Could you please provide us with some sample footage for further confirmation?

DJI Mindy Posted at 12-17 22:19
Hi there, we are sorry to know about this issue. May I ask if the videos recorded are also the same? Could you please provide us with some sample footage for further confirmation?

Hi... No, recorded videos are OK. I mean if it's set to WIDE the video is WIDE, if it's set to ULTRA WIDE the video is also ULTRA WIDE. But nothing changes inside the goggles V2. The picture is still the same. I recorded  the view from inside the goggles trying to change FOV and the videos recorded with Avata's camera as well.  I can send you some footage but their size is to big to attach them to this message.  Please give me your e-mail and I'll send it via WeTransfer. Regards

Denmar Posted at 12-18 01:39
Hi... No, recorded videos are OK. I mean if it's set to WIDE the video is WIDE, if it's set to ULTRA WIDE the video is also ULTRA WIDE. But nothing changes inside the goggles V2. The picture is still the same. I recorded  the view from inside the goggles trying to change FOV and the videos recorded with Avata's camera as well.  I can send you some footage but their size is to big to attach them to this message.  Please give me your e-mail and I'll send it via WeTransfer. Regards

Thanks for the detailed information. You can upload the video to Google Drive or Dropbox and then send us the link here. You can also send them to support@dji.com for further assistance.

DJI Mindy Posted at 12-18 03:15
Thanks for the detailed information. You can upload the video to Google Drive or Dropbox and then send us the link here. You can also send them to  for further assistance.

Hi again.... I'll send you the link to my Dropbox. There are videos I mentioned before. Looking forward to hearing from you. Regards.

https://www.dropbox.com/scl/fo/l0040fhg1buh1u8dxefm0/h?dl=0&rlkey=qhywy2vzjds3i88zg8tdthkoc

Denmar Posted at 12-18 04:04
Hi again.... I'll send you the link to my Dropbox. There are videos I mentioned before. Looking forward to hearing from you. Regards.

https://www.dropbox.com/scl/fo/l0040fhg1buh1u8dxefm0/h?dl=0&rlkey=qhywy2vzjds3i88zg8tdthkoc

Thanks for the videos. We will confirm this with the corresponding team and get back to you if we receive an update.

Sorry for the late reply. We've confirmed with the corresponding team that the Wide-Angle or Super Wide Angle only takes effect on the original footage instead of the image transmission. Thanks for your understanding.

Hi.... Sounds like a joke! Does DJI know what the FPV mean? First Person View. And I want to put a special accent on the last word... VIEW! According to your explanation It means that wearing goggles V2 which are the only way to observe quad's path, I can't get the real image! That's ridiculous! I'm highly disappointed. That's not what I expected from brand DJI. I hope this issue would be solved with the next firmware update. But if not, unfortunately it would be the last DJI quad I bought. Sorry!

Denmar Posted at 12-31 02:36
Hi.... Sounds like a joke! Does DJI know what the FPV mean? First Person View. And I want to put a special accent on the last word... VIEW! According to your explanation It means that wearing goggles V2 which are the only way to observe quad's path, I can't get the real image! That's ridiculous! I'm highly disappointed. That's not what I expected from brand DJI. I hope this issue would be solved with the next firmware update. But if not, unfortunately it would be the last DJI quad I bought. Sorry!

We understand your concerns. We will forward your feedback and request to our product team. Sorry again for any inconvenience caused.

Wow, it is nearly two Years later and I still have this Problem with the Google V2! I have updated everything to be sure.

I connected it to the Avata 2 and was surprised how much I see. I also tried to change the View, but the Googles do not respond at all. So I have no clue what the Drone Avata 1 or 2 is recording! And I can't change that. Same with the Avata 2 and the Googles V3. The is really a big issue. You don't allow us to see what the Drone records? How is this technically possible? Is the Recording in Small View cropped and the big View is transferred only??? That would be even worse. Does not make sense at all to me. Someone of the Programmers Team made a bad Decision NOT TO SHOW the real Camera View Settings. This needs to be changed in the Drone Firmware I guess who sends out the Signal to the Googles. I am experimenting now with the Avata 2 more and more, and everything is better, but this IS A BIG MISSING thing! How can someone even think of this?

Would you buy and use a Camera that does not show you the exact Picture, when you take it? NO! You would not accept this, right? You would buy another product where this is as it should be! Please show us in the Googles 2 and 3 exactly what is recorded on the Drone! Everything else is unthinkable and absolutely unacceptable.
At least give us Users a visible Border in the Googles, so we can see, what is the Recording Frame of the Image, when the Camera is set to Normal and Wide.

Thanks a lot.

FreeSoul Posted at 9-5 23:45
Wow, it is nearly two Years later and I still have this Problem with the Google V2! I have updated everything to be sure.

I connected it to the Avata 2 and was surprised how much I see. I also tried to change the View, but the Googles do not respond at all. So I have no clue what the Drone Avata 1 or 2 is recording! And I can't change that. Same with the Avata 2 and the Googles V3. The is really a big issue. You don't allow us to see what the Drone records? How is this technically possible? Is the Recording in Small View cropped and the big View is transferred only??? That would be even worse. Does not make sense at all to me. Someone of the Programmers Team made a bad Decision NOT TO SHOW the real Camera View Settings. This needs to be changed in the Drone Firmware I guess who sends out the Signal to the Googles. I am experimenting now with the Avata 2 more and more, and everything is better, but this IS A BIG MISSING thing! How can someone even think of this?

Hi there, we are sorry to hear about this issue. Could you please provide us with some footage for further check?

DJI Susan Posted at 9-6 19:52
Hi there, we are sorry to hear about this issue. Could you please provide us with some footage for further check?

I recorded one for you, so you can SEE for yourself that the View of the Googles 2 and 3 is identical in Normal Mode and in Superwide Mode.

https://youtu.be/qHnp9Wnh55Y

Here you can see that inside the Google V2 (and also V3 is same) the Googles do not show any Difference between the Modes "Ultra Wide" (first seen) and the Mode "Normal". The seen Scenery in Bali is exactly the same. You can see at 0.22 the Recording switched, but the View in the Googles stay same.


And the View inside the Googles should change accroding to the Settings / Camera / Camera FOV. If not, show us a rectangle in the Googles, where we can see, what is recorded.

FreeSoul Posted at 9-6 22:02
I recorded one for you, so you can SEE for yourself that the View of the Googles 2 and 3 is identical in Normal Mode and in Superwide Mode.

https://youtu.be/qHnp9Wnh55Y

Hello. The difference is only seen after the recording is completed, and there is no difference in the image transmission interface. The original film is in the drone. Use normal mode first, then shoot. Then switch to an ultra-wide angle, and then shoot. After the shooting is completed, connect the drone to the computer to check the angles of the two videos saved in the aircraft.

DJI Susan Posted at 9-7 02:06
Hello. The difference is only seen after the recording is completed, and there is no difference in the image transmission interface. The original film is in the drone. Use normal mode first, then shoot. Then switch to an ultra-wide angle, and then shoot. After the shooting is completed, connect the drone to the computer to check the angles of the two videos saved in the aircraft.

You are totally right. Exactly that is the Issue! Not the Solution!

Again I ask you: Would you buy a Camera which does not show you the Image the way it is taken in the Moment you capture it?

I say thank for bringing us back into time before digital Photography, because I need to go Home, need to check the Video and then it is too late, to reshoot it. Great Feature. I love it.

Where can I send Bug-Reports? As you not seem to get it.

To all Avata & Avata 2 Pilots like me: Just use Ultra-Wide! There is no other way in seeing what you Record. The other Modes are not real. They are just cropped and upscaled. As you can see in this 2 Pictures from the Recordings of my Video:

Ultra-Wide:


Normal (Upscaled to 4K but not clear):


Conclusion: Use Ultra-Wide! Everything else is not shown in the Google and worse Quality than Ultra-Wide, because it is just upscaled.

Being able to live preview the footage as it's being captured is something that would be extremely helpful.

But aside from that, increasing the field of view would be helpful in the sense of it allows me to see more around the craft.
- Wouldn't this be a good thing?
- Wouldn't that allow the pilot to be more situationally aware of what's close to the craft, as the field of view now extends wider?

It's also a little weird to be in a setting menu, to change something that says it's the field of view setting, and nothing happens. Typically humans require some sort of feedback that they can discern as the thing that they did just worked, and when we make a selection in the menu and the actual image we're looking at doesn't change, even though we just change something that has to do with image settings, there is a little disconnect there.
- You see what I mean?
- You can see how that's kind of misleading user interface, right?

Thank you for the continued efforts on this.

MultiTech Posted at 9-17 09:25
Being able to live preview the footage as it's being captured is something that would be extremely helpful.

But aside from that, increasing the field of view would be helpful in the sense of it allows me to see more around the craft.

Hi, there
Thank you for the information.
On our end, we'll voice this feedback and concern to our corresponding team.
Thank you for your support and understanding.