keithyboy1960
 lvl.2
Flight distance : 85666 ft
United Kingdom
Offline
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DJI Gamora Posted at 1-7 06:52
Hi, keithyboy1960. Thank you for reaching out and we're sorry to read that you're getting a gimbal stuck message on your Mini 3 Pro. Regretfully, Mini 3 has the only one that has landing legs from the Mini 3 series. When a “Gimbal Stuck” warning is shown in the DJI Fly app (error code 40002), the gimbal may be stuck by debris (for example, the aircraft was powered on when it was folded, or the gimbal protector was not removed.). Please check whether there is debris on the gimbal. If yes, clean off them, restart the aircraft, and calibrate the gimbal. Or please try powering off the aircraft and move the gimbal gently at every angle with your hand, and check whether there is any debris in the gimbal. If not, power on the aircraft and calibrate the gimbal.
In this case, please check whether the debris is stuck in the gimbal. Please remove the debris, restart the aircraft, and then recalibrate the gimbal. If the issue persists, please go to Online Repair Request {https://repair.dji.com/repair/index} and send back the aircraft to DJI for diagnosis. Thank you for your kind understanding and support.
Thanks is on its way too Holland for a assessment too the problem, if the repair is going to cost too much ,going too use the care refresh express, but thanks for your help |
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