DJI Paladin
Administrator
Online
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Hi there. Thank you for reaching out and we're deeply sorry for the trouble. Can you please confirm where did you purchase the product? Did you make the purchase in our official online store or a 3rd party dealer? If you purchase it straight from our website, You can contact our support team to start up a ticket at https://www.dji.com/support for you to send the unit to us. Thank you for your kind and understanding. |
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