GEO Unlocking Stuck
389 4 2022-12-27
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msaglam86
lvl.1
Flight distance : 90781 ft
Jordan
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I was able to get a self unlock on mavic 3 but with avata it only says fly your drone elsewhere. I can't go into self unlocking process why is that?
2022-12-27
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msaglam86
lvl.1
Flight distance : 90781 ft
Jordan
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I'm at the exact same spot ofc. Trying to fly the avata in a factory but there is an airport nearby. Mavic 3 told me to unlock the geo zone. i did the steps from dji fly. everything went perfect and i flew with it. Right after i try Avata for self unlocking, it never gave me the option to unlock it.
2022-12-27
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DJI Tony
Administrator

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Hi, msaglam86. Thanks for reaching out, and apologies for any inconvenience caused. We highly recommend getting in touch with our FlySafe team, who specializes in the unlocking process. You may send them an email at (flysafe@dji.com). Should you have further concerns, please reach back here at DJI Forum. Thank you, and have a nice day!
2022-12-27
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msaglam86
lvl.1
Flight distance : 90781 ft
Turkey
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okay i've sent an e-mail about the situation. i have a shooting day on 10th of February to 20th of February at the same place. this time this problem must be solved otherwise I will lose the job.
2023-2-1
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DJI Paladin
Administrator
Flight distance : 318 ft

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msaglam86 Posted at 2-1 07:25
okay i've sent an e-mail about the situation. i have a shooting day on 10th of February to 20th of February at the same place. this time this problem must be solved otherwise I will lose the job.

Sorry for the late response. Hope that you have no issues contacting our relevant team regarding this issue of yours. Should you have other inquiries, please don't hesitate to reach us. Thank you for your valued support.
2023-3-4
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