I have just bought a DJI Avata and out of the box i have noticed what sounds to be bearing noise coming from the front motor when spinning it by hand. I have returned it and got a new one that has the exact same noise from the same motor. It just dosent sound right. See YouTube link for video

https://youtu.be/0bgYaUezbGs

Your video is marked as Private.  For general information all 4 motors should turn freely and sound alike.  It is strange that the 2nd one also appears to replicate the issue with the first one on the same motor.

I have found the problem. I removed the props and then refit them and the noise as gone. i feel like the prop just needed to be tighten a little even though it didnt feel like the prop was loose. I found it interesting that the second Avata i got had the exact same issue on the same prop.

Hi there. Thank you for reaching out. We're glad that you already managed to isolate the issue that you experience on your DJI Avata. Should you have other inquiries, please don't hesitate to reach us. Thank you for your valued support.

i crashed my drone by accident and one of my motors started to cause exactly the same noise, what can i do in this situation? i have dji care also

djiuser_d44y8iqwUpRI Posted at 4-20 17:46
i crashed my drone by accident and one of my motors started to cause exactly the same noise, what can i do in this situation? i have dji care also

Hello, there. Sorry to read this. You are advised to send the drone back to our service center for inspection and repair considering the aircraft has crashed.
Here is the link to request repair:
https://www.dji.com/support/repair?from=store_footer