DJI Tony
Administrator
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Hi there. Thank you for reaching out. We are very sorry to hear about the accident that happened to your drone. May we ask for a screenshot of the error message to verify further? But since it crashed, we highly recommend sending it back to us for a proper diagnosis. You may reach our Customer Support at (support.dji.com) and request an after-sales service. Please note that warranty service can be applied depending on the warranty status and the result of the damage assessment. Should you have further concerns, please reach back here at DJI Forum. Thank you, and keep safe. |
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