LAST FIRMWARE = ISSUE WITH HYPERLAPSE
814 3 2022-12-28
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Geo_Drone
Second Officer
Flight distance : 2676129 ft
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Romania
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Hi,
After last firmware, the image on DJI RC with screen is freezing during hyperlapse shooting...
Was tested with:
-DJI RC with screen
-last firmware on both drone and RC
- manual setting: Fixed 100 ISO, AUTO SS, Fixed 3300k WB
- 4K Jpeg setting.
- Waypoint set: 3 waypoints added.

Anyone experienced this?
In rest works fine...just on this is freezing the image transmission until I stop the hyperlapse.
2022-12-28
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DJI Tony
Administrator

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Hi, Captain. Thank you for reaching out, and we are sorry you are going through this issue. To further verify your concern, may we ask for a short video where the image transmission is displayed to be freezing when in Hyperlapse (Waypoint) mode? Additionally, you may perform a "Firmware Refresh" on the remote controller and the drone and check if the issue remains. We will be waiting for your update. Thank you, and have a nice day.
2022-12-28
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Geo_Drone
Second Officer
Flight distance : 2676129 ft
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Romania
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DJI Tony Posted at 12-28 21:15
Hi, Captain. Thank you for reaching out, and we are sorry you are going through this issue. To further verify your concern, may we ask for a short video where the image transmission is displayed to be freezing when in Hyperlapse (Waypoint) mode? Additionally, you may perform a "Firmware Refresh" on the remote controller and the drone and check if the issue remains. We will be waiting for your update. Thank you, and have a nice day.

Did a firmware refresh, did not worked...Strange, today appeared another UPDATE firmware on screen, even if it was updated yesterday, took around 5 minutes, now it works...
Tks Tony.
2022-12-29
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DJI Tony
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Geo_Drone Posted at 2022-12-29 08:22
Did a firmware refresh, did not worked...Strange, today appeared another UPDATE firmware on screen, even if it was updated yesterday, took around 5 minutes, now it works...
Tks Tony.

Thank you for the confirmation, Captain. We are happy to know that it has been resolved. Should you have further concerns, please reach back here at DJI Forum. Have a nice day.
2023-1-2
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