Blackbuckone
Second Officer
Flight distance : 68967 ft
United Kingdom
Offline
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DJI Wanda Posted at 12-30 03:25
Hello, there. Sorry for your inconvenience. May we know do you want to refund the DJI Care Refresh services? If your DJI product has not been returned, or one or more services under DJI Care Refresh have been used, then you cannot return DJI Care Refresh. If you are qualified for return, please contact our support after your aircraft being return. Here is the link: https://www.dji.com/support/product?site=brandsite&from=footer
Hello there
Thank you for your reply.
No, I do not want the DJI Care Package refunded, I still want a DJi Pro 3 but one that works properly.
Once Amazon have refunded me I will buy another, and then I would like the DJI Care Package transferred over to the new drone if that is possible.
I do wish to use your products, I was very happy with my Mini SE and wanted the better upgrade, the Mini Pro 3 is what would like but this model I had was clearly defective in the camera, and Amazon said I should return it to them.
How do I transfer over the DJI Care Package once I have a new drone ? |
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