Start Up Error Message
837 16 2023-1-10
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jthacker8330
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Hi all,

I have just purchased a New DJI MINI SE (UK) and receive a message on start up *drone resetting the wireless network to comply with local laws*.  I have managed to get full connection to Drone and RC and am ready to fly (Have'nt yet due to weather).


Do i just keep pressing ok when this window pops up?  Will this message be removed after first flight etc?


Many thanks,


J
2023-1-10
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DAFlys
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This should only happen once or when you travel to another country,  it's reseting the radio from FCC to CE mode which is basically a reduced power here to be legal.
2023-1-10
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jthacker8330
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Flight distance : 225991 ft
United Kingdom
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Many thanks, so just continue to press ok and it will update?
2023-1-10
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DJI Tony
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Hi, jthacker8330. Thank you for reaching out. In addition to DAFlys' suggestions, please ensure that your drone firmware and app versions are the latest. If the message still appears, please follow these steps:
1. Connect your mobile phone to a network.
2. If your device is connected to a VPN, please disconnect it.
3. Confirm whether the prompt is occasional or mandatory.
4. Confirm whether this prompt appears with Android and iOS devices or only iOS or Android devices.
Please keep us updated. Thank you, and have a nice day.
2023-1-15
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fans17e41118
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DJI Tony Posted at 1-15 20:42
Hi, jthacker8330. Thank you for reaching out. In addition to DAFlys' suggestions, please ensure that your drone firmware and app versions are the latest. If the message still appears, please follow these steps:
1. Connect your mobile phone to a network.
2. If your device is connected to a VPN, please disconnect it.
Hi,

I’m still having the same issue, drone flys fine, but will only connect if I “ok” through message.

Also getting another random message about “binding” RC and drone, but this has already been completed, only 8 flights remaining without Wi-Fi??

Lastly, I don’t seem to have the RC Drone orientation on my screen? Is there a particular setting to turn this on? Image attached.

Any help would be most welcome.

Jay
1DDD80B9-080C-4F32-85C6-0351AEA015F2.jpeg
2023-1-28
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DJI Tony
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fans17e41118 Posted at 1-28 11:31
Hi,

I’m still having the same issue, drone flys fine, but will only connect if I “ok” through message.

Hi there. Thanks for the update. We sent you a PM to further discuss your concern. Kindly check at your earliest convenience. Thank you.
2023-1-29
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DAFlys
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fans17e41118 Posted at 1-28 11:31
Hi,

I’m still having the same issue, drone flys fine, but will only connect if I “ok” through message.

That screen shot is from a really old version of the app,  its since moved to the radar/compass view.   This should explain the difference.



2023-1-30
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fans17e41118
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DJI Tony Posted at 1-29 22:22
Hi there. Thanks for the update. We sent you a PM to further discuss your concern. Kindly check at your earliest convenience. Thank you.

Hi Tony,

Many thanks for your help, still seeing error.

Can you tell me how I see the PM, on email?

Many thanks,

Jay
2023-2-18
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fans17e41118
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DAFlys Posted at 1-30 03:14
That screen shot is from a really old version of the app,  its since moved to the radar/compass view.   This should explain the difference.



Fantastic, many thanks.

Jay
2023-2-18
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DAFlys
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fans17e41118 Posted at 2-18 13:23
Fantastic, many thanks.

Jay

No probs fans17e41118.
2023-2-19
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DJI Tony
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fans17e41118 Posted at 2-18 13:23
Hi Tony,

Many thanks for your help, still seeing error.

Hi, Jay. Are you using a mobile phone when logging in to DJI Forum? If yes, we recommend you use a laptop or computer and click "Personal Message." Mobile devices do not support this at present. Thank you.
2023-2-19
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fans17e41118
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Flight distance : 225991 ft
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Many thanks, yes currently on mobile, I’ll log in on laptop first thing in the morning once at work.

Kindest regards,

Jay
2023-2-20
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DJI Tony
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fans17e41118 Posted at 2-20 13:18
Many thanks, yes currently on mobile, I’ll log in on laptop first thing in the morning once at work.

Kindest regards,

Thank you, Jay. Have a nice day.
2023-2-20
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fans17e41118
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DJI Tony Posted at 2-20 20:16
Thank you, Jay. Have a nice day.

Hi Tony, i have replied via PM, these are the errors that i have displayed during connection
2023-2-26
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fans17e41118
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Flight distance : 225991 ft
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EC8D723D-6E4D-4311-B6FE-2A1BBAFD275F.png
2023-2-26
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DJI Tony
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fans17e41118 Posted at 2-26 07:08
Hi Tony, i have replied via PM, these are the errors that i have displayed during connection[view_image][view_image]

Thanks for your response. We have responded to your PM. Kindly check it. Have a nice day.
2023-2-26
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RachelGomez
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On the Install Windows screen, select Next > Repair your computer. On the Choose an option screen, select Troubleshoot. On the Advanced options screen, select Startup Repair. After Startup Repair, select Shutdown, then turn on your PC to see if Windows can boot properly. Regards, Rachel Gomez
2023-3-9
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