Hello,
I currently have the Olympus EM1 Mark II with the DJI RS 3 Mini via a Multi-Camera Control Cable and am currently receiving an Error Code 1013 when running a Horizontal Calibration. I rebalanced the gimbal several times, but still have that error message.

Thanks

Hi, djiuser_YKKSQ5R2R7mT. Thank you for reaching out.  The causes of the error code 1013  are the following:       
1. The joystick drifts.
2. There is a constant joystick input in the DJI Ronin app.

To prevent this, please do not toggle the joystick during the gimbal Auto Check. Hope this helps. Thank you for your support.

Thank you. I ran an Auto Tune and it appeared to help. I appreciate the quick response!

DJI Gamora Posted at 1-15 18:37
Hi, djiuser_YKKSQ5R2R7mT. Thank you for reaching out.  The causes of the error code 1013  are the following:       
1. The joystick drifts.
2. There is a constant joystick input in the DJI Ronin app.

Thank you. I ran an Auto Tune and it appeared to help. I appreciate the quick response!

djiuser_YKKSQ5R2R7mT Posted at 1-15 19:35
Thank you. I ran an Auto Tune and it appeared to help. I appreciate the quick response!

Hi, djiuser_YKKSQ5R2R7mT. You're most welcome. If you need further assistance, don't hesitate to contact us here at DJI Forum. Thank you for your support.

I have the error code 1009

I'm having problems, I'm getting error code 1009 on my RS3 mini, it's perfectly balanced

rodolfovaliense Posted at 5-16 05:57
I'm having problems, I'm getting error code 1009 on my RS3 mini, it's perfectly balanced

Hi, rodolfovaliense. We're sorry to read that you're having the same issue. Please follow the steps we provided via PM. Thank you.

DJI Gamora Posted at 5-16 17:04
Hi, rodolfovaliense. We're sorry to read that you're having the same issue. Please follow the steps we provided via PM. Thank you.

Haiii Would you like send me PM too?  

I Have same problem

Please

rodolfovaliense Posted at 5-16 05:57
I'm having problems, I'm getting error code 1009 on my RS3 mini, it's perfectly balanced

I got a brandnew  Rs3 mini and after a few weeks it was impossible to work with, the roll motor fails and the 1009 error code shows in the screen after a Check. I've been used to work with gimbal for years and I'm sure that it was well balanced.

Waiting for support.
Vertuality360

Attention, do not buy the Rs3 Mini because they are coming with a defect and DJI is not giving any kind of support

Estou com um RS3 Mini com problemas. Primeiro começou a desativar os motores em uso. E depois apareceu atualização para fazer. Essa que coloco para fazer e não termina nunca e ainda acontece falha no app depois. Já é meu segundo RS3 Mini com defeito. E nesse caso agora deve ser problemas com software. Está travado com a tela atualizando e o gimbal sem funcionar.
Já estou com um deles na assistência e acabei comprando esse novo faz 2 semanas para poder continuar trabalhando e não estou conseguindo. Preciso de uma solução urgente. Envio de algo para resolver via Pc talvez.
Me sinto extremamente frustado com a marca. Pois com outras marcas nunca tive problemas.

Anyone encountered this problem?

djiuser_pLHlKW86zsMP Posted at 2-18 09:20
Anyone encountered this problem?

Hello, there. Thank you for reaching out. May I confirm if your product is experiencing this error code? If so, please know that we encourage you to perform the Gimbal Auto Check and make sure not to touch the Joystick. If the problem persists, you may contact us at www.dji.com/support for further assistance. Thank you for your support.