I just got my Mini Pro 3 today and the micro card wants to go in at an angle and will not go in far enought to seat. Any help out there.

Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please confirm what specific SD Card are you using? Could you please provide us a short video showing the issue for us to check? Please keep us posted. Thank you.

DJI Paladin Posted at 1-15 18:55
Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please confirm what specific SD Card are you using? Could you please provide us a short video showing the issue for us to check? Please keep us posted. Thank you.

It is a PNY 256 gb card. I tried to upload a video of the process but don't know how.

LOKI689 Posted at 1-15 21:55
It is a PNY 256 gb card. I tried to upload a video of the process but don't know how.

Check out this https://www.youtube.com/shorts/R5MvqqBu6ck to see if it will help.  Make sure you are not trying to insert the SD Card upside down.

LOKI689 Posted at 1-15 21:55
It is a PNY 256 gb card. I tried to upload a video of the process but don't know how.

You may upload the video via Google drive or Youtube and send the link here so we can check. Please keep us posted. Thank you.

DJI Paladin Posted at 1-16 04:31
You may upload the video via Google drive or Youtube and send the link here so we can check. Please keep us posted. Thank you.

I got it figured out. Thank you!

LOKI689 Posted at 1-16 14:47
I got it figured out. Thank you!

Great! We're glad that you already now managed to isolate the issue. Should you have other inquiries, please don't hesitate to reach us. Thank you for your valued support.