Hi!,
I have an a Phantom 4 pro plus, and since I updated my radio GL300E I don't load the map.

Attempts:
- Firmware reinstallation.
- Reinstallation of DJI GO from APK.
- Installation of Mapbox APK.
- All of the above connected to mobile data Wifi from my smartphone.
- All of the above on different 2.4 and 5.8 wifi networks
- factory restoration
- delete caches

Hi, DroneHouse. Thank you for reaching out, and apologies for the inconvenience this has caused you. Our engineers have located this issue and it will be optimized in the next firmware update. In the meantime, we can provide you with firmware where the map s functional. We sent you a PM. Kindly check at your earliest convenience. Thank you, and have a nice day.

DJI Tony Posted at 1-17 20:27
Hi, DroneHouse. Thank you for reaching out, and apologies for the inconvenience this has caused you. Our engineers have located this issue and it will be optimized in the next firmware update. In the meantime, we can provide you with firmware where the map s functional. We sent you a PM. Kindly check at your earliest convenience. Thank you, and have a nice day.

Hi Tony, I have the same problem with my GL300E and Mapbox since the last update with my DJI Phantom 4

DJI GO 4 V4.3.14
GL300E V01.04.03.00
Can you send me by MP the right firmwares
Thank you in advance
Best regards

bresson3 Posted at 2-5 23:38
Hi Tony, I have the same problem with my GL300E and Mapbox since the last update with my DJI Phantom 4

DJI GO 4 V4.3.14

Hi there. We're very sorry you're experiencing the same issue. To ensure an optimized app and better user experience, we suggest that you wait for the next app update to resolve this concern. The remote solution has been canceled currently, regretfully. We apologize for the inconvenience caused. What we will do instead is follow up with our related team for relevant updates. Your kind understanding is appreciated and thanks you for your continued support.

DJI Tony Posted at 2-6 00:50
Hi there. We're very sorry you're experiencing the same issue. To ensure an optimized app and better user experience, we suggest that you wait for the next app update to resolve this concern. The remote solution has been canceled currently, regretfully. We apologize for the inconvenience caused. What we will do instead is follow up with our related team for relevant updates. Your kind understanding is appreciated and thanks you for your continued support.

Ok thank you for your prompt answer

bresson3 Posted at 2-6 02:17
Ok thank you for your prompt answer

You're most welcome and thank you for understanding. Have a nice day.

DJI Tony Posted at 2-6 00:50
Hi there. We're very sorry you're experiencing the same issue. To ensure an optimized app and better user experience, we suggest that you wait for the next app update to resolve this concern. The remote solution has been canceled currently, regretfully. We apologize for the inconvenience caused. What we will do instead is follow up with our related team for relevant updates. Your kind understanding is appreciated and thanks you for your continued support.

hi i am also having the same trouble is this going to take long to fix ?????

gpz1@sky Posted at 2-9 10:17
hi i am also having the same trouble is this going to take long to fix ?????

Thanks for letting us know, and we're sorry about that. Our engineers are working to resolve this concern. This will require some time. Your patience and understanding are highly appreciated. Thank you, and have a nice day.

DJI Tony Posted at 1-17 20:27
Hi, DroneHouse. Thank you for reaching out, and apologies for the inconvenience this has caused you. Our engineers have located this issue and it will be optimized in the next firmware update. In the meantime, we can provide you with firmware where the map s functional. We sent you a PM. Kindly check at your earliest convenience. Thank you, and have a nice day.

hola yo tengo el mismo problema me pueden ayudar ya intente actualizar instalar DJIi 4, pero nada funciona

DJI Tony Posted at 1-17 20:27
Hi, DroneHouse. Thank you for reaching out, and apologies for the inconvenience this has caused you. Our engineers have located this issue and it will be optimized in the next firmware update. In the meantime, we can provide you with firmware where the map s functional. We sent you a PM. Kindly check at your earliest convenience. Thank you, and have a nice day.

Me podrina enviar el archivo ami tambien? muchas gracias

Mike galeano Posted at 2-23 15:50
hola yo tengo el mismo problema me pueden ayudar ya intente actualizar instalar DJIi 4, pero nada funciona

[view_image]

Hi there. Thanks for reaching out, and we're sorry for the trouble caused. Please note that our engineers are currently working to rectify this concern. The remote solution initially provided has been canceled, so kindly await the next firmware/app update that will resolve this. We apologize once again and thanks for your understanding. Should you have further inquiries, please reach back here at DJI Forum. Thank you, and have a nice day.

Good day, DJI Pilots. Please be informed that our engineers just released a remote solution and firmware that will rectify the map issues. You may download the firmware of the remote controller with a screen (GL300E) to the microSD card and then update the firmware manually. Refer to the instructions below for detailed steps.
1. Import the file “update.zip” into the microSD card.
Path for the remote controller firmware: (https://pan-sec.djicorp.com/s/6d4759ww3Z6EZCM).
2. Power off the remote controller and insert the microSD card.
3. Power on the remote controller and tap “Install.”
We'd love to hear feedback from you. Kindly keep us posted. Have a nice day.

After trying countless installations of different APK and Firmware recommended by DJI support, I was unable to get the maps to work. I sent my controller back to DJI for inspection, but even after they replaced it with a new one, the same problem persisted. One installation got stuck in a loop and failed to start.

Thankfully, a user named Hummingbird.UAV sent me a Drive link containing an APK. I decided to give it a try, and to my joy, it worked! I want to share the same link with you and explain how to install it. You just need to access the file browser /sdcard/ and select the APK, as shown in the image.

I wish you all the best of luck!

Español
Después de probar innumerables instalaciones de diferentes APK y Firmware recomendados por el soporte de DJI, me frustré al no lograr que los mapas funcionaran correctamente. Decidí enviar mi control a DJI para que lo revisaran, pero incluso después de que me lo reemplazaran por uno nuevo, el mismo problema persistía. Una instalación se quedó en bucle y no se inició correctamente.

Por suerte, un usuario llamado Hummingbird.UAV me envió un enlace de Drive que contenía un APK. Decidí darle una oportunidad y, para mi alegría, ¡funcionó! Quiero compartir con ustedes el mismo enlace que me envió y explicar cómo instalarlo. Solo tienen que acceder al navegador de archivos / sdcard / y seleccionar el APK, tal como se muestra en la imagen.

¡Les deseo mucha suerte a todos!

Portugues

Depois de tentar inúmeras instalações de diferentes APKs e firmwares recomendados pelo suporte da DJI, eu não consegui fazer os mapas funcionarem. Eu enviei o meu controle de volta para a DJI para ser inspecionado, mas mesmo depois de eles o terem substituído por um novo, o mesmo problema persistiu. Uma instalação ficou presa em um loop e não conseguiu iniciar corretamente.

Felizmente, um usuário chamado Hummingbird.UAV me enviou um link do Drive contendo um APK. Decidi experimentá-lo e, para minha alegria, funcionou! Quero compartilhar o mesmo link com você e explicar como instalá-lo. Você só precisa acessar o navegador de arquivos / sdcard / e selecionar o APK, como mostrado na imagem.

Desejo a todos muita sorte!


LINK
https://drive.google.com/file/d/ ... Vb/view?usp=sharing

DroneHouse Posted at 2-27 05:35
[view_image]

After trying countless installations of different APK and Firmware recommended by DJI support, I was unable to get the maps to work. I sent my controller back to DJI for inspection, but even after they replaced it with a new one, the same problem persisted. One installation got stuck in a loop and failed to start.

This one halfway works. When I install the apk, it doesn't replace the version built into the controller. So every time  turn the GL300e on, I must open apps and click the DJI app. That is the only way I have been able to get maps to work.

DJI Tony Posted at 2-26 23:13
Good day, DJI Pilots. Please be informed that our engineers just released a remote solution and firmware that will rectify the map issues. You may download the firmware of the remote controller with a screen (GL300E) to the microSD card and then update the firmware manually. Refer to the instructions below for detailed steps.
1. Import the file “update.zip” into the microSD card.
Path for the remote controller firmware: (https://pan-sec.djicorp.com/s/6d4759ww3Z6EZCM).

Thanx Tony finally something that really helpt me. Maps is working again!

This is exactly the same issue I been fighting for weeks. It actually took me over week to finally get where you are exactly. A white box, blue dot and various zones showing no streets/details "0" zero, nada etc. I had already bought Litchi and went through the same song and dance only to have it not work either I happened to place a post on here. I was actually on here because I had not thanked whoever it was.
Any way they suggested to go to Amazon and download Litchi from there directly into the controller (mine is the plus version, w/the screen. Although I had already bought Litchi for the $24.99 and although I could not find a way to avoid paying again I was at that point of WTF who cares. So I did exactly that bought it from Amazon Apps downloaded it and in mere minutes it was up and working fine! I wish I had known that before. Anyway, if all else fails or if your just sick and tired of loading one update after another that either don't work to begin with like one of the latest for GO4 I Think it was DJI v4.5.14 I can't remember. But one of the newer ones after DJI v4.3.14.
For me going the Amazon route I mentoned fixed it w/o complete factory resets, holding your mouth right or waiting even worse waiting on Dji to come up with a fix! Who the hell wants to wait till eternity for any upgrade especially from them. Of course it would buy DJI time and you can wait till hell freezes over.
I appologize for not saying anything nice about them (sorry mom). Maybe next update I'll come up with something.

tkey24gmail.com Posted at 3-9 10:32
This one halfway works. When I install the apk, it doesn't replace the version built into the controller. So every time  turn the GL300e on, I must open apps and click the DJI app. That is the only way I have been able to get maps to work.

Thank you for your feedback. I haven't personally experienced a result like yours, but I'm glad it was able to help you even after taking a few extra steps. In any case, you always have the option of waiting for a solution from DJI .

fans8d873b31 Posted at 3-10 06:13
This is exactly the same issue I been fighting for weeks. It actually took me over week to finally get where you are exactly. A white box, blue dot and various zones showing no streets/details "0" zero, nada etc. I had already bought Litchi and went through the same song and dance only to have it not work either I happened to place a post on here. I was actually on here because I had not thanked whoever it was.
Any way they suggested to go to Amazon and download Litchi from there directly into the controller (mine is the plus version, w/the screen. Although I had already bought Litchi for the $24.99 and although I could not find a way to avoid paying again I was at that point of WTF who cares. So I did exactly that bought it from Amazon Apps downloaded it and in mere minutes it was up and working fine! I wish I had known that before. Anyway, if all else fails or if your just sick and tired of loading one update after another that either don't work to begin with like one of the latest for GO4 I Think it was DJI v4.5.14 I can't remember. But one of the newer ones after DJI v4.3.14.
For me going the Amazon route I mentoned fixed it w/o complete factory resets, holding your mouth right or waiting even worse waiting on Dji to come up with a fix! Who the hell wants to wait till eternity for any upgrade especially from them. Of course it would buy DJI time and you can wait till hell freezes over.

I never thought about the option of Amazon, and Litchi didn't work for me either. The worst part is that each solution is different for the same problem and model... it makes it very difficult to develop affection and respect for the manufacturer

phdpilot Posted at 3-9 10:49
Thanx Tony finally something that really helpt me. Maps is working again!

We're to be of help and we're pleased to hear this great news! Should you encounter any other issues, please don't hesitate to post here at DJI Forum. Stay safe.

DJI Tony Posted at 2-26 23:13
Good day, DJI Pilots. Please be informed that our engineers just released a remote solution and firmware that will rectify the map issues. You may download the firmware of the remote controller with a screen (GL300E) to the microSD card and then update the firmware manually. Refer to the instructions below for detailed steps.
1. Import the file “update.zip” into the microSD card.
Path for the remote controller firmware: (https://pan-sec.djicorp.com/s/6d4759ww3Z6EZCM).

could you send me the file please? the link does not work

fanscadc8fa2 Posted at 3-24 02:33
could you send me the file please? the link does not work

Hi there. The link may have expired already. Kindly use this link instead. Please let us know if you can access it. Thank you.

DJI Tony Posted at 3-25 23:20
Hi there. The link may have expired already. Kindly use this link instead. Please let us know if you can access it. Thank you.

This link worked perfectly! I have been trying to find the problem for the past week or so, and this link worked! Other update files from dji support were not recognized by my controller, however this one was! Now the mapbox is not blank and I can download maps. Thank you!

desertpilot Posted at 3-31 12:20
This link worked perfectly! I have been trying to find the problem for the past week or so, and this link worked! Other update files from dji support were not recognized by my controller, however this one was! Now the mapbox is not blank and I can download maps. Thank you!

That's perfect! We're pleased to read the map is now working. Thanks for the update. Have a nice day!

DJI Tony Posted at 2-26 23:13
Good day, DJI Pilots. Please be informed that our engineers just released a remote solution and firmware that will rectify the map issues. You may download the firmware of the remote controller with a screen (GL300E) to the microSD card and then update the firmware manually. Refer to the instructions below for detailed steps.
1. Import the file “update.zip” into the microSD card.
Path for the remote controller firmware: (https://pan-sec.djicorp.com/s/6d4759ww3Z6EZCM).

Hello admin, Can i have the link please? TIA

ravencedric Posted at 4-18 23:57
Hello admin, Can i have the link please? TIA

Hi there. Thanks for reaching out. Here's the link. Let us know if it works for you or not. Have a nice day!

DJI Tony Posted at 4-19 02:25
Hi there. Thanks for reaching out. Here's the link. Let us know if it works for you or not. Have a nice day!

Hello, the link is not working. Tia

ravencedric Posted at 4-20 16:25
Hello, the link is not working. Tia

We're sorry about that. Please try this link instead: (https://pan-sec.djicorp.com/s/p7DW7L4YJH8bszw). If it's the same, please try switching to another network (WiFi/mobile data/mobile hotspot) and try again. Please keep us posted.

Hi Tony,

link is down again