After recent firmware upgrades Im getting very underexposed pictures (almost completely black) which considering Im shooting mostly under very sunny conditions is even more odd. Panoramas and movies dont suffer from the same problem. Is this something in my settings/user caused or introduced by recent firmware upgrades (im on the latest version), as I have never had these issues before. Thanks for the help

test test test

You've probably accidentally set the exposure compensation to underexpose by 2 or 3 stops.
If you post that example image (you'd probably have to upload to dropbox or similar and post a link).
I could check for you.

does embedding like this work as well, or need it as an attachment/original?

martinimayhem Posted at 1-23 05:50
[view_image]does embedding like this work as well, or need it as an attachment/original?

No ... it doesn't work.
The forum shrinks the original image and strips the metadata from it.

martinimayhem Posted at 1-23 05:50
[view_image]does embedding like this work as well, or need it as an attachment/original?

Look down in the bottom right corner of the screen and see the number that's below EV.
I suspect you've dialled that back to -3.0 or something close.
If I'm right, you need to dial that back to EV 0 or close to that.

Labroides Posted at 1-23 06:07
Look down in the bottom right corner of the screen and see the number that's below EV.
I suspect you've dialled that back to -3.0 or something close.
If I'm right, you need to dial that back to EV 0 or close to that.

Is the information you are looking for not in the opening post? I.e. the picture there shows Shutter speed, F-number etc?
The weird thing is that the F-stop is F/0 and no clue why it would be like that.

The EXIF you provided from from IrfanView is strange, with f-stop 0. And according to the data your exposure bias was 0. But the photo is several stops underexposed. Seems like something is wrong with the camera.

ArcticPhoto Posted at 1-23 07:23
The EXIF you provided from from IrfanView is strange, with f-stop 0. And according to the data your exposure bias was 0. But the photo is several stops underexposed. Seems like something is wrong with the camera.

[view_image]

odd indeed right. However panorama and movies come out fine hence I think its software not hardware. I reset all camera setting but I wouldn't even know how I could set them in this way. Its also something that never was an issue until the last 4-5 weeks when I upgraded to the latest firmwares. I am a bit at a loss here

martinimayhem Posted at 1-23 06:34
Is the information you are looking for not in the opening post? I.e. the picture there shows Shutter speed, F-number etc?
The weird thing is that the F-stop is F/0 and no clue why it would be like that.

Is the information you are looking for not in the opening post?
It's not .. it shows only a fraction of the metadata and has obvious nonsense values.
That's why I asked to see the original, full-sized image file.
I explained how to in my first post.

Any chance of that happening?

ISO 100 and a shutter speed of 1/6400 second will result in dark images quite often unless the sunshine is extremely bright.

Labroides Posted at 1-23 11:39
Is the information you are looking for not in the opening post?
It's not .. it shows only a fraction of the metadata and has obvious nonsense values.
That's why I asked to see the original, full-sized image file.

Yes will upload tonight when Im back home. Thanks for looking into this btw!

rickmurray1989 Posted at 1-23 13:23
ISO 100 and a shutter speed of 1/6400 second will result in dark images quite often unless the sunshine is extremely bright.

Yes true, I'm also running a ND16 filter on the camera as Im in the middle of the desert which is usually very bright. With the filter movies and panorama's come out looking fine (but the camera isnt shooting those in ISO 100 - /1/6400 for some reason)

Hi there. Thank you for reaching out, and apologies for any inconvenience caused. As Labroides mentioned, we need to get the original image for confirmation. We will be waiting for your update and we'll help check it for you. If possible, kindly upload a copy here: (https://pan-sec.djicorp.com/s/w5BmkbQLMY63ZTF). Thank you, and have a nice day.

martinimayhem Posted at 1-23 20:29
Yes true, I'm also running a ND16 filter on the camera as Im in the middle of the desert which is usually very bright. With the filter movies and panorama's come out looking fine (but the camera isnt shooting those in ISO 100 - /1/6400 for some reason)

The ND16 filter isn't doing you any favours for shooting stills.
It stops 94% of the light and only lets 6% get through to the sensor.
Unless you have a particular reason to force a slower shutter speed, it's normally not a good idea to use ND filters when shooting stills.

Here is the EXIF - Seems the issue is ExposureMode being Manual? I have all on default/auto hence not sure why it would say manual there, does the ND16 force that? Seems illogical.

Filename - DJI_0524.JPG
ImageWidth - 4000
ImageLength - 3000
BitsPerSample - 8 8 8
ImageDescription - default
Make - DJI
Model - FC3170
Orientation - Top left
SamplesPerPixel - 3
XResolution - 72
YResolution - 72
ResolutionUnit - Inch
Software - 10.04.17.02
DateTime - 2023:01:22 10:22:05
YCbCrPositioning - Centered
Exif-IFD-Offset - 332
XPComment - 0.9.142
XPKeywords - single
ExposureTime - 1/6400 seconds
FNumber - 0.00
ExposureProgram - Manual control
ISOSpeedRatings - 100
ExifVersion - 0230
DateTimeOriginal - 2023:01:22 10:22:05
DateTimeDigitized - 2023:01:22 10:22:05
ComponentsConfiguration - YCbCr
ExposureBiasValue - 0.00
MaxApertureValue - F 2.80
MeteringMode - Average
LightSource - Cloudy weather
Flash - Not fired
FocalLength - 4.50 mm
FlashPixVersion - 0100
ColorSpace - sRGB
ExifImageWidth - 4000
ExifImageHeight - 3000
InteroperabilityOffset - 836
FileSource - DSC - Digital still camera
SceneType - A directly photographed image
ExposureMode - Manual
White Balance - Auto
DigitalZoomRatio - 1 x
FocalLengthIn35mmFilm - 24 mm
SceneCaptureType - Standard
GainControl - None
Contrast - Normal
Saturation - Normal
Sharpness - Normal
DeviceSettingDescription -
Serial Number - 1TCLH8F03BJ9CC
Lens Info - 24.00  24.00  2.80  2.80

GPS information: -
GPSVersionID - 2.3.0.0
GPSLatitudeRef - N
GPSLatitude - 23  50  49.321301 (23.847034)
GPSLongitudeRef - E
GPSLongitude - 54  53  6.0506 (54.885014)
GPSAltitudeRef - Above Sea Level
GPSAltitude - 5.60 m

Maker Note (Vendor): -

Thumbnail: -
ImageWidth - 160
ImageLength - 120
Compression - 7 (JPG)
XResolution - 72
YResolution - 72
ResolutionUnit - Inch
JpegIFOffset - 24958
JpegIFByteCount - 2442

Exposure time - 1/6400
ISO - 100
This is the problem