DJI Tony
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Leandro Marrone Posted at 1-24 08:57
Hy there, I have a samsung galaxy s21 with android 13 and I am having a problem with the quick transfer, because i cannot connect it, the application returns the message that the aircraft is already connected to another device.
I do not know what to do.
Hi, Leandro Marrone. Thank you for reaching out, and we're sorry you're experiencing such an issue. Here are some recommended troubleshooting steps you may perform:
1. If another mobile phone was connected to the aircraft using the QuickTransfer function, and the mobile phone is nearby, a possible reason for this message is that the aircraft’s Wi-Fi is occupied by the previously connected mobile phone. We recommend turning off the Wi-Fi on the previously connected mobile phone or deleting/ignoring the aircraft’s Wi-Fi.
2. Please change the aircraft's Wi-Fi name in DJI Fly and reconnect to it. Go to Camera View - Settings (in the top-right corner) - About. Change “Aircraft Wifi Name.“ Change the aircraft’s Wi-Fi name.
2. Try to restart the mobile phone and then run the DJI Fly app.
Kindly keep us updated. Thank you, and have a nice day. |
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